Learn about the purpose, characteristics, advantages, disadvantages, examples and client requirements of application software types, including off-the-shelf, custom off-the-shelf and bespoke software. Resources based on Unit F160 (Fundamentals of Application Development) for the OCR Cambridge Advanced National in Computing (H029 / H129) AAQ (Alternative Academic Qualification). Qualification: Cambridge Advanced National in Computing (AAQ) Unit: F160: Fundamentals of Application Development Certificate: Computing: Application Development (H029 / H129) 1.3.3 - Application Software Types Watch on YouTube : Off-the-Shelf Software Custom Off-the-Shelf Software Bespoke Software There are three application software types you need to know : Off-the-shelf software Custom off-the-shelf software Bespoke software For each software type , you need to know : Its purpose and common characteristics . The advantages and disadvantages of using the software. How client requirements affect the selection of that software. Application Software Types Off-the-Shelf Software Off-the-shelf software is pre-made and available for anyone to buy and use . It is designed for general users and common tasks . It is pre-developed and ready-made with standard features for a wide audience , not custom-built for a specific user. Its purpose is to provide a cost-effective , quick-to-deploy solution for popular applications . Custom Off-the-Shelf Software Custom off-the-shelf software is pre-built like regular off-the-shelf software , but can be slightly customised to meet specific user needs . It offers a balance between quick setup and limited personalisation . It supports configurable features such as add-ons , plugins or modules to extend or adapt functionality while the base software remains maintained and updated by the original developer . Bespoke Software Bespoke software is designed and built specifically for one organisation or user . It fits their exact needs but usually costs more and takes longer to develop . An example is a bespoke system developed for a specific bank with custom software to handle financial regulations , unique products and security needs . Other examples include government systems , hospital patient management and air traffic control . Q uesto's Q uestions 1.3.3 - Application Software Types: 1. Explain the differences in purpose and characteristics between off-the-shelf and custom off-the-shelf software. [4 ] 2. A dental surgery needs new software to manage its customer bookings . Justify which application software type they should use and why . [4 ] 3. Describe two advantages and two disadvantages of the three application software types on this page. [ 12 ] Off-the-shelf software gets its name from the days when software like Microsoft Word was sold on physical discs in shops , for customers to take off the shelf and install at home . D id Y ou K now? 1.3.2 - Software Categories Topic List 2.1 - Software Development Models

Learn about different types of human computer interaction (HCI) such as audio, movement / gesture, touch and visual (command line and graphical user interface (GUI)). Based on Unit F160 (Fundamentals of Application Development) for the OCR Cambridge Advanced National in Computing (H029 / H129) (AAQ - Alternative Academic Qualification). Qualification: Cambridge Advanced National in Computing (AAQ) Unit: F160: Fundamentals of Application Development Certificate: Computing: Application Development (H029 / H129) 5.1.1 - Types of Human-Computer Interaction Watch on YouTube : Human-Computer Interaction Human-computer interaction (HCI) refers to the ways in which users engage with computers and is an important factor that must be considered when designing and developing an application . For each type of HCI you need to know its purpose , devices on which it is used , its advantages and disadvantages and how client requirements may affect its use . Human-Computer Interaction Types of User Interaction Audio allows users to interact with a system using voice commands . Body movements or gestures (e.g. hand waves or head turns ) can control or interact with applications . Touch allows users to interact by tapping , swiping , dragging or pinching directly on a screen . Graphical user interfaces ( GUIs ) provide a visual interface using windows , icons , buttons and menus . Command-line interfaces ( CLIs ) only allow interaction with the system by typing text commands into a terminal or shell . Q uesto's Q uestions 5.1.1 - Types of Human-Computer Interaction: 1. A company selling toys wants to create an app to advertise its latest products . Justify the suitability of each user interaction type for the company's app . [5 ] 2. Compare the GUI and CLI visual interaction methods, including their advantages and disadvantages . [8 ] 3. Explain when the audio interaction method would be appropriate . [ 3 ] In 2012 Milwaukee County Zoo started giving iPads to orangutans so they could use the touchscreen to draw pictures . D id Y ou K now? 4.3 - Decomposition Methods Topic List 5.1.2 - Types of Device

Learn about the three principles of information security - confidentially, integrity and availability. Based on the 2016 OCR Cambridge Technicals Level 3 IT specification for Unit 2 (Global Information). 6.1 - Security Principles Exam Board: OCR Specification: 2016 - Unit 2 There are three key principles of data security that are protected in legislation such as the Data Protection Act (2018 ). Organisations storing personal or sensitive information must ensure that these three principles are upheld at all times . Confidentiality What it means: Information should only be accessed by individuals or groups with the authorisation to do so. How to uphold this principle: An organisation should use protection measures like usernames and passwords to ensure that only authorised people can access the sensitive data. Tiered levels of access or permissions can also limit who has access to the data. Integrity What it means: Information is maintained so that it is up-to-date , correct and fit for purpose . How to uphold this principle: Organisations should carry out regular data maintenance to update information (e.g. confirm contact details once a year). If storing data in a spreadsheet or database, record-locking should be used so that only person can edit at a time, preventing the data from becoming incorrect. Availability What it means: Information is available to the individuals or groups that need to use it. It should only be available to those who are authorised . How to uphold this principle: Staff should have the correct privileges so that they can easily access data when required. Data could be stored online , e.g. cloud storage so that it is available remotely using an internet connection. Data must also be kept safe from unauthorised access . Staff should not make additional copies of information which could be lost or stolen. Q uesto's Q uestions 6.1 - Security Principles: 1a. Describe what is meant by ' confidentiality ' . [1 ] 1b. Explain two ways that an organisation can keep data confidential . [4 ] 2a. Describe what is meant by ' integrity ' . [1 ] 2b. Explain two ways that an organisation can preserve the integrity of its data . [4 ] 3a. Describe what is meant by ' availability ' . [2 ] 3b. Explain two ways that an organisation can keep its data available . [4 ] 5.2 - Data Flow Diagrams Topic List 6.2 - Risks

Learn about different formats for presenting data on the internet including webpages, blogs, streamed video and audio, document stores and RSS feeds. Based on the 2016 OCR Cambridge Technicals Level 3 IT specification for Unit 2 (Global Information). 1.6 - Information Formats Exam Board: OCR Specification: 2016 - Unit 2 The following formats are used to display information on the internet . Web Pages Web pages can be used for a diverse range of purposes including advertising products, reporting information , displaying images and eCommerce (online shopping). There are two types of web page: Static web page Static web pages contain content that is pre-built and remains the same each time the page is loaded . Static web pages are cheaper and easier to create and load quicker ; they use basic HTML. It can be changed by the site editor but will appear the same for everyone who has access to it, such as a classic promotional website for a small company. Dynamic web page Dynamic web pages are generated when they are loaded and can appear different to different users . Dynamic web pages are harder to code but they can be linked to databases to allow them to show personalised content to whoever is viewing the site; they are written in server-side languages like PHP. The Amazon homepage is an example of a dynamic web page as personalised deals based on previous user history will be shown if you are logged in with an account. Blogs Blogs are used to share information with like-minded individuals, such as those who enjoy the same hobbies or beliefs . Charities , game developers and other businesses also use blogs as a way of updating their customer base with what they have done or what they are working on. Blogs can feature multimedia such as text, images, videos and links to other sites. Advantages of Blogs Disadvantages of Blogs ✓ Share information with followers in the format of text, images and video . ✓ Blogs and vlogs can unite people with similar interests , such as a cookery blog or travel vlog. X Takes a lot of effort and time to create posts, especially if videos need to be edited before posting. Potential customers could be lost if blogs aren't updated regularly . X It can be difficult to build up a customer base directly from a blog. Posts must be engaging , researched and correct . Podcasts A podcast is a downloadable audio file , usually on a certain topic such as sports or gaming that can be listened to when convenient for the user. Spotify and Apple Music have a wide library of podcasts. Advantages of Podcasts Disadvantages of Podcasts ✓ Podcasts are not (usually) recorded live , so they can be edited and uploaded at a certain time each week. ✓ Podcasts can be listened to when convenient for the user, so they can't 'miss' it and can catch up when is best for them. ✓ Podcasts are becoming more and more popular , so the possible audience base is growing each year. Celebrity guests are one way to entice more listeners. X Takes time to record a podcast, especially if they need to be edited to add in music or sound effects or to remove mistakes . X It can be difficult to build up an audience directly from a podcast. Podcasts should be on a topic that interests people and spoken in an engaging way. Streamed Audio & Video Streaming is the process of receiving video / audio data in a continuous flow . This allows the user to access the video / audio immediately , without having to wait for the file to download entirely. For example, the BBC provide live radio streaming online for their radio shows and BBC iPlayer allows users to watch 'catch up' programs that previously aired. YouTube is a widely-used streamed video platform and Spotify is a popular streamed audio service. Advantages of Streamed Media Disadvantages of Streamed Media ✓ Streaming does not require data to be downloaded entirely before use - users can watch / listen as soon as the connection starts . ✓ Streaming is harder for users to share than downloading a file . Netflix uses this as a form of piracy protection . X Streaming requires high bandwidth so users may suffer performance issues on slower devices and networks . X Streaming requires a constant network connection compared to downloadable media which can be used when offline / outside. Social Media Channels Social media channels provide a huge amount of data on users in an informal space. Organisations can receive feedback through user posts and comments . Real-time statistics like views, likes and shares provide an insight to user opinion . Social media channels include traditional sites such as Facebook and Twitter as well as business and recruitment platforms such as LinkedIn . Discussion boards and forums , such as Reddit , are increasingly popular for users to discuss similar hobbies and interests such as politics, gaming and healthy eating. Advantages of Social Media Disadvantages of Social Media ✓ Social media can increase a business' online presence as it is online 24/7 for users to comment and interact with posts. ✓ Posts can be shared between users and their contacts, allowing a post to 'go viral' and be seen by potentially millions of viewers . ✓ Posts can be shared in different information styles such as text , images , video or hyperlinks to other websites. ✓ Businesses can use social media to communicate with their customer s , such as direct messages on Facebook if a customer is unhappy. X Businesses may need to hire a social media manager to interact with customers , update posts and remove spam. X Negative posts can be shared and spread very quickly , such as if a customer complains about how a business treated them poorly. X Businesses must be cautious about what they post , to not accidentally offend others and damage their reputation . Emails Emails can be used to provide information to a large amount of people almost instantly . A company may use an email to advertise new products , inform potential customers of a marketing promotion or target specific users based on previous interactions. Advantages of Emails Disadvantages of Emails ✓ Faster (almost instant) and cheaper (usually free) to send an email compared to traditional letters . ✓ Files can be attached to the email, such as images, videos or forms to complete. ✓ An audit trail can be kept, recording communication between the company and its customers. ✓ Emails can be sent, delivered and read at the user's convenience and to any internet-enabled device across the world . X An internet connection is required to open and read the email. Larger attachments may not open on mobile devices. X Malware can spread through email attachments. Phishers use emails to gain access to personal information and account details . X Some attachments sent via email may be unreadable on different devices / operating systems. X Emails may automatically go into the spam / junk folder and be deleted without being read . Document Stores Document stores allow users to store online files in cloud storage . Common services are Google Drive , Dropbox and Microsoft's OneDrive . Storing documents in the cloud allows users to edit and access them from any location with an internet connection and opens up opportunities for collaboration . Many organisations offer cloud storage space for free up to a certain amount before charging customers for more data. Document stores are very convenient for users and replace the need for portable storage devices like USB sticks. Teachers can use documents stores to share resources with other staff in a school . Documents stores can only be accessed with an internet connection so files will be unavailable during maintenance or network failure. Users rely on the cloud hosting provider, such as Microsoft and Google to keep the data secure and available . RSS Feeds RSS Feeds (short for Rich Site Summary ) allow users to subscribe to updates from their favourite websites. It is a web feed that updates whenever a subscribed site releases new information. For example, the BBC used to post updates for important news headlines which appeared in a subscribed user's RSS feed. As of 2020 most browsers no longer have built-in RSS functionality and it is rarely used . Q uesto's Q uestions 1.6 - Information Formats: 1. Describe the difference between static and dynamic web pages . [4 ] 2. For each type of information format describe its advantages and disadvantages . a. Blogs [8 ] b. Podcasts [8 ] c. Streamed Audio / Video [8 ] d. Social Media [8 ] e. Emails [8 ] 3. Explain how document stores could be used by organisations and individuals . [4 ] 4. Explain what an RSS feed is and how an organisation could use it . [3 ] 1.5 - WWW Technologies Topic List 1.7 & 1.8 - Internet Pros & Cons

Learn how to create simple programs in Python. Try practice tasks and learn through text and images. Perfect for students learning GCSE Computer Science in UK schools. Setting up Python Downloading Python If you are using Python in Computer Science lessons, then your school should already have it downloaded and installed on the school computers. It is a good idea to download it on a home computer too so you can practice outside of lessons. Python is free and can be downloaded from the official website. You should download the most up-to-date version of Python 3. Save the file and then run it to start installing. Official Download Page Using Python When you run the Python application, it will open the shell. This window will display the outputs of any program you have created. Do not type into the shell . Click on the File tab then New File to open the editor. Python Shell - This displays the outputs of your program. Do not write directly into the shell . Python Editor - All code is written into the editor. When you want to test a program press the F5 key (or click the Run tab then Run Module ). The first time you test a program, it will prompt you to save the file. Make sure you save it somewhere you will remember - it is a good idea to create a folder named 'Python' where you can keep all your practice programs. The next page looks at actually creating a program but above shows how code has been typed into the editor and then displayed in the shell. You never need to save the shell window. Also, the editor saves automatically every time you run the program. Opening a Saved Program When you want to re-open and edit a file you have created previously double-clicking on it won't work . Right-click on the file and select Edit with IDLE : https://trinket.io/python/76b41b35c5 1 a - Printing ➡

Learn how binary numbers can be multiplied or divided using arithmetic shift. Understand the effect the shift has on the binary value. Based on the 2020 Eduqas (WJEC) GCSE specification. 4.4: Arithmetic Shift Exam Board: Eduqas Specification: 2020 What is arithmetic shift? Arithmetic shift is used to multiply and divide binary numbers . The effect of shifting left is to multiply a binary number. The effect is doubled by each place that is shifted . x The effect of shifting right is to divide a binary number. ÷ Shifting by 1 has an effect of 2 . Shifting by 2 has an effect of 4 . Shifting by 3 has an effect of 8 . For example, shifting left by 2 places has an effect of multiplying by 4 . Another example: Shifting right by 3 places has an effect of diving by 8 . How to shift a binary number: An exam question may ask you to arithmetically shift a binary number of up to 16 digits . Q uesto's Q uestions 4.4 - Arithmetic Shift: 1a. Draw a diagram to show the effect of multiplying and dividing a binary number . [2 ] 1b. Draw a diagram or table to show the effect a shift has for each place from 1 to 4 . For example, a shift of 1 place has an effect of 2. [4 ] 2. State the effect of the following shifts: a. Shift right by 2 places. b. Shift left by 1 place. c. Shift left 3 places. d. Shift right by 4 places. [ 1 each ] 3. Shift the following binary numbers and state the effect of the shift: a. 10101011 : Shift left by 2 places. b. 11101100 : Shift right by 3 place. c. 00001011 : Shift right by 2 places. d. 01101110 : Shift left by 1 place. [ 2 each ] Watch on YouTube 4.3 Binary Calculations Theory Topics 4.5 - Character Sets & Data Types

Test your understanding of imported commands in Python including random and time. Try practice tasks and learn through text and images. Perfect for students learning GCSE Computer Science in UK schools. top Python - Section 5 Practice Tasks Task One: Random Numbers Ask the user to input 4 different numbers . Put the four variables in a list with square brackets and use the choice command from section 5a to randomly select one. Example solutions: Enter number 1: 10 Enter number 2: 20 Enter number 3: 30 Enter number 4: 40 The computer has selected 30 Enter number 1: 2023 Enter number 2: 2024 Enter number 3: 2025 Enter number 4: 2026 The computer has selected 2026 Task Two: Logging In You will make a program for logging into a system. Print a greeting then ask the user for their name . Wait 2 seconds then print a simple login message with the user’s name . Then print the current time (current hour and minute ). Example solutions: Welcome to Missleton Bank Please enter your name: Steve Steveson Logging you in Steve Steveson The time is 08:02 Welcome to Missleton Bank Please enter your name: Gracie Jones Logging you in Gracie Jones The time is 15:53 Task Three: Random Wait Generate a random number between 3 and 10 to represent seconds . Print this number then print the current hour, minute and second . Wait for the random number of seconds then print the current time again. Example solutions: The random wait will be 6 seconds. The time is 08:17:57 The time is 08:18:03 The random wait will be 3 seconds. The time is 08:21:39 The time is 08:21:42 Task Four: Independence Checker Create a program that displays how many days three specific countries have been independent for. The user will choose either Fiji , Samoa or Australia and the difference between today's date and the day they become independent will be displayed. Fiji became independent on 10th October 1970 . Samoa became independent on 13th December 1962 . Australia became independent on 1st January 1901 . Use the 'Today's Date ' and 'Between Dates ' parts of Section 5c to help you get today's date , make the other three dates and find the difference . Making Samoa's independence date would be samoadate = date(1962,12,13) for example. Example solutions: Enter FIJI, SAMOA or AUSTRALIA to check how long it has been independent for: AUSTRALIA Australia has been independent for 44822 days. Enter FIJI, SAMOA or AUSTRALIA to check how long it has been independent for: FIJI Fiji has been independent for 19338 days. Task Five: Square Root Create a program that asks the user to enter a whole number . Calculate the square root of the number. Round the answer down to the nearest whole number using the floor command. Example solutions: Enter a number: 156 The rounded down square root is 12 Enter a number: 156 The rounded down square root is 12 ⬅ 5e - More Librarie s 6a - For Loops ➡

Learn about methods of protecting data physically including biometrics, security staff and locks. Based on the 2016 OCR Cambridge Technicals Level 3 IT specification for Unit 2 (Global Information). 6.5 - Physical Protection Exam Board: OCR Specification: 2016 - Unit 2 RFID & Tokens Radio-frequency identification (RFID) uses electromagnetic fields to attach tags to physical objects . RFID tags can be embedded within 'dumb' objects such as clothing, packages and even animals. RFID is used with security tokens (such as an ID keycard ) to permit the access of authorised people to certain areas. RFID can be used by IT companies to track equipment and manage access . Shredding This is the cutting up of documents (paper or CDs ) into small pieces so that they cannot be reassembled and read. Sensitive data on paper or optical disc should be shredded when no longer required. Locks A lock can be used to prevent access to server rooms or sensitive data stores . Only authorised personnel with the right key will have access. Physical Security Measures Backup Backups should be taken regularly and stored at a secure location away from the main site. Backups could also be stored on cloud servers so that any damage to the organisation's building will not affect the backup as well. Biometrics Biometric devices require the input of a human characteristic (such a fingerprint , iris or voice scan ). The biometric data is checked against previously inputted data in a database . A match will allow access to the user. Security Staff Staff may be employed to physically prevent unauthorised people from accessing certain areas of a building where sensitive information is stored. They may check ID keycards or use surveillance like CCTV to monitor who is entering and exiting a secure area. Q uesto's Q uestions 6.5 - Physical Protection: 1. Explain how locks can be used as a physical security method within an organisation. [2 ] 2. Explain what RFID is and how it can be used with tokens as a physical security method. [3 ] 3. Explain how biometric devices can be used as a physical security method. [3 ] 4. Explain how security staff can be employed to protect data. [2 ] 5. What is the purpose of shredding ? [2 ] 6. Why should backups be stored off-site ? [1 ] 6.4 - Protection Measures Topic List 6.6 - Logical Protection

Learn about different types of utility software including firewall, anti-virus, defragmenter, compressor and backup software. Based on the 2016 OCR Cambridge Technicals Level 3 IT specification. 2.3: Utility Software Exam Board: OCR Specification: 2016 - Unit 1 What is utility software? Utility software are dedicated programs used for the maintenance and organisation of a computer system. Antivirus Software Antivirus software is used to locate and delete viruses on a computer system. The antivirus scans each file on the computer and compares it against a database of known viruses . Files with similar features to viruses in the database are identified and deleted . There are thousands of known viruses but new ones are created each day by attackers so antivirus software must be regularly updated to keep systems secure. Other roles of an antivirus: Checking all incoming and outgoing emails and their attachments . Checking files as they are downloaded . Scanning the hard drive for viruses and deleting them . Firewall A firewall manages incoming and outgoing network traffic . Each data packet is processed to check whether it should be given access to the network by examining the source and destination address . Unexpected data packets will be filtered out and not accepted to the network. Defragmentation As files are edited over time they will become fragmented - this is when the file is split into parts that are stored in different locations on the hard disk drive . Files that are fragmented take longer to load and read because of the distance between the fragments of the file. Defragmentation software is used to rearrange the file on the hard disk drive so that all parts are together again in order. Defragmentation improves the speed of accessing data on the hard disk drive. Compression Compression is used to decrease the size of a file . This is beneficial as more files can be stored on a storage device if the size has been reduced. Compressed files can be transferred faster across a network because they are smaller in size . Monitors, Managers & Cleaners Other roles of a firewall include: Blocking access to insecure / malicious web sites . Blocking certain programs from accessing the internet . Blocking unexpected / unauthorised downloads . Preventing specific users on a network accessing certain files . Monitoring network ports . System monitors check the resources of a computer and display how much CPU time and memory current applications are using. Task managers allow a user to close processes and applications if they have stopped responding or if one is using too many resources. Press Ctrl + Alt + Delete on any Windows computer to open Windows Task Manager which is a system monitor and task manager tool. A disk cleaner is used to scan a hard disk drive and remove unused files . This is used to free up space on the hard drive. A disk scanner will scan a hard disc for any errors and attempt to repair them . Backing Up Data A backup is a copy of data that can be used if the original data is corrupted or lost . Backups of all data should be made regularly and stored in an alternative location . Alternatively, imaging (also known as disk cloning ) creates an identical image of a storage drive to be stored in a different location . Q uesto's Q uestions 2.3 - Utility Software: 1. What is the purpose of utility software ? [1 ] 2a. Describe how antivirus software works. [ 2 ] 2b. Describe 3 further roles of antivirus software . [ 3 ] 3a. What is the purpose of a firewall ? [ 2 ] 3b. Describe 3 further roles of a firewall . [ 3 ] 4a. Describe what is meant by defragmentation . [ 2 ] 4b. Explain why defragmentation software is used . [ 2 ] 5. Describe 2 benefits of using compression . [ 2 ] 6a. Explain why system monitor / task management software could be used . [ 2 ] 6b. Explain the purpose of disk cleaners and disk scanners . [ 2 ] 7a. Explain what a backup is and why they are are important. [ 2 ] 7b. Describe what imaging is. [ 2 ] 2.2 - Applications Software Topic List 2.4 - Operating Systems

Learn about the technical difference between data and information, with examples. Based on the 2016 OCR Cambridge Technicals Level 3 IT specification for Unit 2 (Global Information). 3.1 - Data vs. Information Exam Board: OCR Specification: 2016 - Unit 2 The terms 'data ' and 'information ' are often used interchangeably but they do not mean the same thing . The term 'data ' refers to unprocessed facts or statistics that have no context . For example, 53% is data - it is a statistic that has no context. The term 'information ' refers to data that has been processed , organised and structured into context . For example, 53% of pumpkin stock was sold in 2019 is information - it is data that has been given context (meaning). Data Processing Information Q uesto's Q uestions 3.1 - Data vs. Information: 1. Describe , using examples , the difference between data and information . [4 ] 2.4 - Information Management 3.2 & 3.3 - Information Categories Topic List

Learn how to use the style tags in an HTML document to edit the background colour and font text and colour. 9. Style (Colours & Fonts) HTML Guide Watch on YouTube: Before you add any colours or font styles, you need to add tags. The style tags must be written within your head of your HTML document! Add them below your title tags: Add the

Learn about the cultural, environmental, ethical and legal impacts of technology. Based on the 2020 Eduqas (WJEC) GCSE specification. 11.1: Impacts of Technology Exam Board: Eduqas Specification: 2020 What are the issues created by technology? As the use of computers and technological devices continues to rise every year, this increase brings with it a range of different types of issues . Categories of issues described on this page include: Cultural issues Environmental issues Ethical issues Legal & Privacy issues Cultural Issues Culture relates to society and how different parts of the world vary in terms of computer and internet usage . The Digital Divide This term relates to the gap between those people who have access to modern digital technology (such as computers and the internet) and those who have limited access . 'Limited access' could be devices at home or shared devices or having lower-performance (cheaper) computers and low-speed internet connections. The digital divide can be seen in different ways , such as: People in cities vs. People in rural areas . Younger people vs. Elderly people. Developed countries vs. Developing countries. The digital divide is an important ethical issue because digital technologies have led to numerous international benefits including boosted growth , improved product delivery , enhanced communication and increased opportunities . However, this impact is uneven and these positive impacts are mostly occurring in technologically-advanced regions such as North America , Western Europe and Japan . Regions like some nations in Africa and Central Asia have limited digital infrastructure and government instability , leading to poor internet speeds , high costs and limited resources . Discussion Points: What do you think can be done to bridge the digital divide? Whose job is it to bridge the gap? Who will pay for the technology? Changes to Work The internet , the development of new technologies such as cloud storage and increased video communication have transformed the way that many businesses operate across the world. Staff may be able to work from home or access documents collaboratively outside of the traditional workplace, such as cafes or on public transport. Some jobs have moved abroad to save costs, such as help centres for online issues. Tasks can be outsourced to freelancers in other countries where people are content to be paid less for their time and services. For example, some companies will hire temporary web developers from countries such as India to work for them for a lower salary than local workers. Another change to work that technology has brought is the loss of jobs , especially low-skilled jobs such as factory workers that have seen their roles replaced by technology and automation . However, technology has also created millions of new jobs , including installing and maintaining the machines that replace other roles. Environmental Issues Environmental issues concern the natural world and the negative effects of producing , using and discarding computer systems and devices. Energy and Material Consumption In the past 30 years, the number of technological devices has increased astronomically and thousands of new devices are manufactured each day . These devices need to be assembled using a range of materials , including plastics , metals and some rarer elements and need a considerable amount of electrical power to run. Certain systems like web servers and data centres must be powered on all day , every day, which uses a large amount of energy . Pollution and Waste Generating the electricity to power computers creates pollution - an average PC could require up to 50% more energy per year than a fridge. Computers are difficult to recycle and discarded components can lead to land, water and air pollution due to harmful materials , such as lead and mercury , leaking into the environment. Smartphone trends are also negative for the environment as new devices are released yearly , with minor upgrades that people buy to appear fashionable and up-to-date. To lessen the environmental impact, people should reuse and recycle their devices. Ethical Issues Ethics relates to what is considered right or wrong . Often this is subjective - people may have differing opinions on the issue. Drones Uses of drones: Filming and photography for television, movies and special events. Monitoring pollution levels in the atmosphere. Tracking and monitoring wildlife , such as rhino populations in Africa. Disaster zone response , such as searching for survivors following an earthquake. Delivery companies are developing drones to quickly deliver goods across cities. Drones are used by the military to target sites in other countries, such as American soldiers deploying surveillance drones in Syria. Discussion Points: Should you need a licence to buy and fly a drone? Should drones be used to monitor the public? Like flying CCTV? Should drones be used to deliver items? Like Amazon packages? If a drone hits a plane and it crashes, what should the punishment be? A drone is an unmanned aerial vehicle (UAV ) that is remotely operated and can be used for a wide range of purposes. Self-Driving Cars Self-driving cars (also known as autonomous vehicles ) are currently in the development and testing stage with companies like Tesla and Amazon. Benefits of self-driving cars include: In theory, driving will be safer because cars are less likely to make mistakes that humans do and they can’t become distracted or tired . Self-driving cars should be more fuel-efficient because they take the most direct route to destinations and do not get lost. ‘Drivers’ in the car can perform other tasks instead of driving, such as work or planning. Autonomous vehicles could include trucks and vans to automate the delivery and freight industries . Trucks could drive overnight to deliver goods whereas currently, human drivers must take breaks every few hours. Drawbacks of self-driving cars include: Cars could still crash as code and software processes may fail. The technology is still in development and will be very expensive for the first few years when self-driving cars are available to purchase. Jobs may be lost such as delivery and truck drivers whose vehicles are equipped with self-driving technology. Other industries like motorway services and hotels may also be affected. Discussion Points: Would you trust a car to drive itself? Who is to blame if a self-driving car crashes? The car maker? The people in the car? The software writers? What should happen to the people whose jobs are taken by self-driving vehicles? Artificial Intelligence Artificial Intelligence (AI ) is the act of computers replacing humans to analyse data and make decisions . In recent years AI has become more common in the home and on devices like smartphones; assistants such as Siri and Alexa are prime examples of modern home AI. The weather today is cloudy. Benefits of AI include: Processes are sped up as computers can analyse large amounts of data much quicker than a human. AI can be used when a human is unavailable , such as using a symptom checker on the internet for a minor illness rather than booking and waiting for a doctor. Repetitive or time-consuming tasks can instead be completed by a computer , such as searching and sorting scientific data. Drawbacks of AI include: AI can store and process a lot of personal data , especially personal assistants like Alexa which are always listening for ‘wake words’. This data can be viewed by the company that develops it and could be hacked by attackers. AI is programmed by humans and mistakes in code could have disastrous consequences if the AI is used to make important decisions , such as military deployment. Discussion Points: If a robot harms a human who is to blame? The robot? The programmer? The manufacturer? Us? Would you trust a walking, talking robot assistant in your home? Should AI make decisions for us? Legal & Privacy Issues Legal and privacy issues regard laws that have been introduced by the UK government to protect data, systems and networks from unauthorised access . See 11.2 for explanations about important computing legislation in the UK. Loss of Privacy & Hacking There has been a lot of criticism in the last few years about how internet companies and governments are using personal data to invade privacy and track civilians . Facebook was involved in a scandal with using personal data for reasons that were not the original intention. In reverse, WhatsApp and Apple have been criticised for encrypting messages sent by terrorists that police have been unable to track and read. Every week a new company seems to announce that its data has been hacked . Attackers are constantly using botnets and infected systems to crack poorly secured databases and attempting to phish individuals for usernames and passwords. In the past few years, major hacking breaches include Sony, Yahoo and TalkTalk. Discussion Points: Should the UK government be able to see the websites you have visited in the last year? What should happen if a major company is hacked and bank details are stolen? Should they be fined? Pay customers? Prison? Should WhatsApp allow authorities to access encrypted messages? What if they know a terrorist is using it to communicate? Should the UK debate privacy laws before they go into place? Online Crime Unlawfully obtaining personal information and using it for identity theft or fraud . Harassment and threatening others on social media or private messages; blackmail . Cyber attacks are more common - see 3.8 for information about DOS attacks , IP spoofing , SQL injection and more. Sharing copyrighted material such as television programmes, music and video games. Distributing prohibited material such as drugs or weapons on the dark web. See 11.2 for explanations about different laws that have been created to tackle online crime . The increased popularity of the internet and the rising number of users has led to a wave of online crime , taking many different forms, including: Q uesto's Q uestions 11.1 - Impacts of Technology: Cultural Impacts 1a. What is the digital divide ? [ 2 ] 1b. Describe 2 examples of how the digital divide can be seen . [ 2 ] 2. Describe in detail 3 ways that technology has changed the way people work . [9 ] Environmental Impacts 1. Describe the different ways that the increasing use of technology negatively impacts the environment . [ 5 ] Ethical Impacts 1a. What is a drone ? [1 ] 1b. Make a list of all of the positive impacts and the negative impacts of using drones . You should have at least 3 on each side. [ 6 ] 2. Describe 2 benefits of using self-driving cars and 2 negative consequences . [4 ] 3. Describe how artificial intelligence can be used for good . [ 2 ] Legal & Privacy Impacts 1. A hack on a bank has occurred. Describe what you think the impacts would be on the following groups of people: a. The customers . b. The bank managers . c. The general public . [ 6 ] 2. Describe 4 different types of online crime . [ 8 ] 10.3 - Programming Errors Theory Topics 11.2 - Legislation