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Learn about the four logical operators - NOT, AND, OR and XOR - and truth tables. Based on the 2020 Eduqas (WJEC) GCSE specification. 2.1: Logical Operators & Truth Tables Exam Board: Eduqas / WJEC Specification: 2020 + What is a logical operator? Inside of each computer system are millions of transistors . These are tiny switches that can either be turned on (represented in binary by the number 1 ) or turned off (represented by 0 ). Logical operators are symbols used to represent circuits of transistors within a computer. The four most common operators are: NOT AND OR XOR What is a truth table? A truth table is a visual way of displaying all possible outcomes of a logical operator. The input and output values in a truth table must be a Boolean value - usually 0 or 1 but occasionally True or False. NOT A NOT logical operator will produce an output which is the opposite of the input . NOT is represented by a horizontal line . Boolean Algebra Notation written as NOT A A Truth Table AND An AND logical operator will output 1 only if both inputs are also 1 . AND is represented by a full stop. Boolean Algebra Notation written as A AND B A.B Truth Table OR An OR logical operator will output 1 if either input is 1 . OR is represented by a plus. Boolean Algebra Notation written as A OR B A+B Truth Table XOR An XOR (exclusive OR) logical operator will output 1 if the inputs are different and output 0 if the inputs are the same . XOR is represented by a circled plus. Boolean Algebra Notation written as A XOR B A B Truth Table Multiple Operations Exam questions will ask you complete truth tables that use more than one logical operator . Work out each column in turn from left to right and look carefully at which column you need to use. Simplification You may be asked to use a truth table to simplify an expression . This is actually really easy. Once you've completed the truth table see if any columns match the final expression . A+B and A+(A+B) both result in the same values , therefore: A+(A+B) can be simplified as just A+B. Q uesto's Q uestions 2.1 - Logical Operators: 1. Copy and complete the following truth tables: 1b. Simplify the expression in the second truth table. 2a. A cinema uses a computer system to monitor how many seats have been allocated for upcoming movies. If both the premium seats and the standard seats are sold out then the system will display a message. State the type of logical operator in this example. 2b. For the more popular movies, the cinema's computer system will also display a message if either the premium seats or the standard seats have exclusively been sold out. However, it will not output a message when both have been sold out. State the type of logical operator in this example. 1.6 - Additional Hardware 2.2 - Boolean Algebra Theory Topics

Learn about crucial laws in place to protect data and privacy, including the Data Protection Act (2018), Computer Misuse Act (1990), RIPA (2000) and the Freedom of Information Act (2000). Based on the 2016 OCR Cambridge Technicals Level 3 IT specification for Unit 2 (Global Information). 4.1 - UK Legislation Specification: 2016 - Unit 2 Exam Board: OCR There are many types of legislation - laws that have been written into use - that concern data storage, protection and the use of information. In an exam, the year the law was introduced must be stated . In 2018 the European Union introduced GDPR (General Data Protection Regulation ) to protect the privacy of data for people in the EU. The UK matched this by updating the Data Protection Act introduced in 1998 to become the Data Protection Act (2018) . This act protects the data of individuals that is stored on computers and processed by organisations. How the Data Protection Act works: Each person who has their data stored is known as a data subject . An employee within an organisation must be appointed as a data controller and it is they who are responsible for registering with the Information Commissioner . The Information Commissioner is the person in the UK who is responsible for managing several laws , most significantly the Data Protection Act. When registering with the Information Commissioner, the organisation's data controller must be clear on exactly: What information they are collecting, Why it is being collected, What the data will be used for . The six principles of the Data Protection Act (2018) state: 1. Data must be collected lawfully and processed fairly. 2. Collected data must only be used for the reasons specified. 3. Data must be relevant and not excessive. 4. Data must be accurate and up-to-date. 5. Data must not be stored for longer than necessary, 6. Data must be stored and processed securely. Actions organisations must take to stick to the Data Protection Act (2018): The company must appoint and register a member of staff to act as the organisation's data controller . The data controller is responsible for communicating with the Information Commissioner and ensuring the principles of the DPA are not broken . There must be strong security measures in practice to protect data from being accessed or transferred without authorisation . This could be in the form of physical or digital protection methods enforced by the company. Staff should be trained so that they are clearly aware of their responsibilities and each principle is adhered to. For example, they should know that data can only be used for the reasons specified when it is collected and should not be passed to others without the permission of the data subject. Data subjects should be given the opportunity to alter their data and make changes if it is incorrect . Data should be deleted when it is no longer needed , so organisations should periodically assess both the accuracy and relevance of storing each data subject's information. Data subjects have the right to make a Subject Access Request (SAR ) and receive a copy of the data which is stored about them. Companies must abide by this request by verifying the user's identify and presenting the data to them securely . Rights of data subjects: Under the Data Protection Act, individuals have a right of access to any information that is stored about them by public bodies . If an individual wishes to access their data they must submit a Subject Access Request (SAR ) which results in the following steps: The organisation's data controller must be written to and told exactly what information is required to access. An administrative fee should be paid to the organisation (but only if the request requires excessive efforts to fulfil ). The organisation must provide the requested information within 40 days . The individual must verify their identity using appropriate ID because only the data subject can request their data . Computer Misuse Act (1990) This act was introduced as computers became cheaper and more common at home and work . The act attempts to stop and punish those who use computers inappropriately . Breaking any of the three principles could result in fines and a jail sentence but only if it can be proved it was done on purpose and not by accident. The Computer Misuse Act (1990 ) includes three main principles : 1. No unauthorised access to data. Example: Hacking a computer system. 2. No unauthorised access to data that could be used for further illegal activities. Example: Accessing personal data to use as blackmail or identity theft. 3. No unauthorised modification of data. Example: Spreading a virus to change data. Data Protection Act (2018) / GDPR Freedom of Information Act (2000) This act allows people to request public authorities to release information . Public authorities include local councils , government departments , universities and hospitals . A freedom of information request must be formally submitted in a letter or email and a reply from the organisation is required within twenty days of receiving the request. A simple freedom of information request might be the average response times of the local ambulance service in the past year. Certain requests will not be accepted , such as if processing the request would be too expensive or if it involves sensitive information protected by the Data Protection Act (2018 ). Regulation of Investigatory Powers Act (2000) This act (often shortened to RIPA ) was introduced in response to the increase in both criminal and terrorist activities on the internet, it is used to monitor and access online communication of suspected criminals . If criminal activity is suspected by an individual then this act grants the following powers : Internet Service Providers (ISPs) must provide access to the suspect's online communication , such as emails or social media. Locked or encrypted data may be accessed such as online messages. ISPs could install surveillance equipment or software to track the suspect's online activity . Surveillance may take place to physically track the suspect , e.g. in private vans or by undercover officers in public spaces. Access must be granted to personal information . This act became controversial as its use widened and local councils were using it for minor offences - a Scottish council used the act to monitor dog barking and a council in Cumbria gathered video evidence about who was feeding pigeons . The act has since been changed to only allow the surveillance of crime suspects . Copyright, Designs & Patents Act (1988) This act makes it a criminal offence to copy work that is not your own without the permission of the creator or the copyright holder. This can refer to text, images, music, videos or software. Owning the copyright of an image might not prevent others from copying and using it but this act means that the owner can bring legal proceedings in court to those who have stolen their work . Creators of copyrighted work can take ownership of their work and control how it is used . Others must ask for permission to use the work otherwise the copyright holder can ask for it to be removed or demand a fee for its use . This act specifically prohibits the following actions: Making copies of copyrighted material to sell to others . Importing and downloading illegally copied material (except for personal use). Distributing enough copyrighted material to have a noticeable effect on the copyright holder . Possessing equipment used to copy copyrighted material , as part of a business. Information Commissioner's Office (ICO) Codes of Practice Protection of Freedoms Act (2012) There are seven sections to this act, revolving around the protection of personal data . It was introduced because there was little legislation about biometric data , and to update older laws . IT-related sections are summarised below: Part 1 - States how biometric data (e.g. fingerprints and DNA) is stored, handled and collected. For example, parents must give consent before their child gives biometric data to a school. Also, biometric data for suspects of minor offences is deleted after the case is closed. Part 2 - Creates new regulation for CCTV and ANPR (automatic number plate recognition) use. Part 5 - The Disclosure & Barring Service (DBS) was created to run background checks on anyone wanting to work with children or vulnerable people. Part 6 - Extends the Freedom of Information Act (2000) allowing for wider requests to be made . The information commissioner is the senior government official in charge of the country's freedom of information requests and the protection of personal data . The Information Commissioner's Office describes itself as "The UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals". The ICO publishes codes of practices about various data protection and privacy topics , usually related to explaining the Data Protection Act . For example, the ICO has a code of practice regarding how organisations should share data and another code of practice about the use of CCTV . The ICO offers help and support to both individuals (such as giving access to students to their exam results) and organisations (such as support with legal electronic marketing). Privacy and Electronic Communications Regulations (2003) This law (which was updated in 2011 ) regulates how organisations can communicate with individuals . Companies must stick to the following rules: It is an offence to directly contact an individual unless they have specifically opted-in to receive communication. This is commonly managed by using tick boxes on online stores where you must opt-in to receiving promotional material. Companies must clearly state who they are when contacting customers, such as displaying the phone number when calling - and not 'hiding' the number. Organisations must explain how cookies are used on their website . Companies must only contact customers through communication channels that the customer has previously permitted . This can be done with tick boxes when signing up. Customers can select or de-select methods such as email , phone calls and text messages . The Information Commissioner's Office (ICO) is responsible for this regulation and can fine companies that commit unsolicited communication up to £500,000. It is the customer who benefits and is protected by this regulation. Equality Act (2010) The government states that "The Equality Act legally protects people from discrimination in the workplace and in wider society." Discrimination because of protected characteristics such as gender , race , religion , age and disability are specifically punishable by legal action. The aim of the act is to end discrimination in the workplace and open up fair opportunities for every employee regardless of behavioural or physical characteristics that are outside of their control . Within a company, the Equality Act protects staff by stating protected characteristics should not be a factor in an employee's promotion or change of role. Information must be presented in a format accessible to all staff . Q uesto's Q uestions 4.1 - UK Legislation: 1. Create a flashcard or PowerPoint slide for each legislation above. Explain the purpose of the legislation , its main principles and whom it affects . [5 each ] 3.6 - Information Systems Topic List 4.2 - Global Legislation

Learn how to create simple programs in Python. Try practice tasks and learn through text and images. Perfect for students learning GCSE Computer Science in UK schools. Setting up Python Downloading Python If you are using Python in Computer Science lessons, then your school should already have it downloaded and installed on the school computers. It is a good idea to download it on a home computer too so you can practice outside of lessons. Python is free and can be downloaded from the official website. You should download the most up-to-date version of Python 3. Save the file and then run it to start installing. Official Download Page Using Python When you run the Python application, it will open the shell. This window will display the outputs of any program you have created. Do not type into the shell . Click on the File tab then New File to open the editor. Python Shell - This displays the outputs of your program. Do not write directly into the shell . Python Editor - All code is written into the editor. When you want to test a program press the F5 key (or click the Run tab then Run Module ). The first time you test a program, it will prompt you to save the file. Make sure you save it somewhere you will remember - it is a good idea to create a folder named 'Python' where you can keep all your practice programs. The next page looks at actually creating a program but above shows how code has been typed into the editor and then displayed in the shell. You never need to save the shell window. Also, the editor saves automatically every time you run the program. Opening a Saved Program When you want to re-open and edit a file you have created previously double-clicking on it won't work . Right-click on the file and select Edit with IDLE : https://trinket.io/python/76b41b35c5 1 a - Printing ➡

Learn about business systems used by IT companies including MIS, SOP, CRM and help desk. Based on the 2016 OCR Cambridge Technicals Level 3 IT specification. 3.5 - Business Systems Exam Board: OCR Specification: 2016 - Unit 1 A business may use several types of complex systems to manage data , communicate with customers and ensure efficient business practice . Management Information System (MIS) A management information system (MIS ) is used to collect , store , analyse and present data for an organisation. The system processes a large amount of data and organises it (such as in databases) so that it can be used for decision-making and general data analysis . An efficient MIS can be used to display the financial status of an organisation, highlight areas of improvement and generate sales forecasts based on current data. Specifically, a bank could use an MIS for: Looking at the number of customers that visit each branch . Forecasting potential profits based on historical data of previous years. Profiling customers based on their actions and behaviour . Identifying specific customers with low activity to target them for email campaigns . Benefits of an MIS: Integrated system: A Management Information System shares a large amount of data from multiple departments within an organisation to produce accurate reports. For example, financial data can be used to generate accurate pay slips. Decision Making: An MIS can be used to inform an organisation's decision making by highlighting areas that need improvement within the company. Powerful analysis: An MIS will use large data sets to provide accurate data analysis that can be used in many different ways by an organisation. Trends and patterns can be identified easily. Backup capabilities: Data can be stored centrally and backed up easily if a disaster occurs. Limitations of an MIS: Cost and installation: An MIS is an expensive tool that needs to be professionally set up and requires technical knowledge to maintain. Requires accurate data: If any data is incorrect or out of date then the analysis will consequently be inaccurate . Potentially disastrous decisions could be made as a result of incorrect data. Training: Employees will need to be trained to use the software accurately for maximum efficiency. Customer Relationship Management (CRM) A CRM system is used to improve the relationship between an organisation and its customers . It can be used to increase customer loyalty with those who already subscribe to their services as well as used to try and increase the customer base by attracting new customers. The ultimate goal of a CRM system is to increase and retain customers which will result in more sales and higher profits . Examples of CRM systems: Marketing teams tracking which promotions customers are responding well to . Customer service teams responding quickly to customer complaints , through a variety of channels (such as social media, emails and telephone calls). Marketing teams rewarding customers who have spent a certain amount in a year. Standard Operating Procedures (SOP) A standard operating procedure is a comprehensive step-by-step guide of how to carry out a business routine. An organisation will create an SOP to abide by legal requirements and high company standards . SOPs must be followed in exactly the same method each time and by each employee to ensure the same outcome and remove any inconsistencies . Benefits of Standard Operating Procedures: Ensures consistency: The outcome should be the same each time when following SOPs which ensures an efficient result . Fewer errors: If all employees follow the SOP carefully then there should be no errors . Meets legal requirements : The SOPs will be designed to meet up-to-date legislation as well as any standards that the company have set. Limitations of Standard Operating Procedures: Inflexible practice: A lot of time may be spent on creating the paperwork and admin instead of the actual job. Legal updates: The SOPs must be periodically reviewed and updated to take into account any new laws . Sales Ordering Process (SOP) This is the process of a customer buying a product or service and the company reviewing the purchase . A sales order process ( SOP ) is important as it creates a clear plan for ordering a product . Each department can use the sales order to know exactly what jobs to perform. Help Desk Help desk software is used to provide real-time support to a user from a trained member of staff to overcome a technical problem . The customer logs an issue in the form of a ticket and is assigned a technician . As the technician tries to communicate with the user and solve the issue they must follow a service level agreement that defines the high standards the technician must keep to. When the problem has been solved the ticket is closed . All tickets are archived so that persistent problems can be checked to see what worked previously . If Help Desk software is used within a company by employees (rather than with external customers) to report and solve issues, it is known as ' in-house ' . Benefits of Help Desk software: Keeping Track: C ustomers can see that their issues are being dealt with and administrators have clear records of the problem. Audit Logs: All tickets are archived so if a problem occurs on the same machine the previous solution can be attempted again . Communication : Formal messages between the customer and the administrator mean there are no mixed messages and a running dialogue can take place as the problem is fixed. Limitations of Help Desk software: Cost : Setting up the necessary software and hardware and paying for an administrator to run the system can cost a large amount of money. Availability issues: A technician might not be available 24/7 or during holidays. Formal structure: This is a formal system that takes time to record and respond to which might annoy staff when it is only a minor issue to be fixed, like resetting a password. Knowledge: Technicians need technical expertise regarding the company's computer systems and need to be able to fix both hardware and software issues. This might require additional training every few years. Ticket Response Time: Administrators must ensure that all tickets are read and responded to in reasonable time so that productivity in the company is not affected. Q uesto's Q uestions 3.5 - Business Systems: 1a. What is the purpose of an MIS ? [ 2 ] 1b. Describe 3 ways a bank could use an MIS . [ 3 ] 1c. Describe the benefits and limitations of an MIS . [10 ] 2a. What is the purpose of a CRM ? [ 4 ] 2b. Describe 3 ways that a CRM could be used by a company . [6 ] 3a. What are standard operating procedures (SOP ) and why are they used? [ 4 ] 3b. Describe the benefits and limitations of SOPs . [ 10 ] 4a. What is the sales ordering process ( SOP )? [ 2 ] 4b. Why is the SOP important in a company? [ 2 ] 4c. Summarise the 3 stages of the SOP . [ 4 ] 5a. What is the purpose of help desk software? [ 2 ] 5b. Explain how help desk works , including tickets , technicians and service level agreements . [3 ] 5c. Describe the benefits and limitations of Help Desks . [ 10 ] A typical sales order process will work as follows: 1. The customer orders a product or service, usually via an email or telephone conversation . 2. The order is confirmed and a sales order is created. This is a document that lists the customer’s requirements and exactly what they have purchased . 3. The sales order is sent to the relevant departments (e.g. production , finance and delivery ) so they can fulfil the customer’s request . Once the order has been completed, the customer will be sent an invoice for payment . 3.4 - Connection Methods Topic List 4.1 - Communication Methods

Learn how pseudocode and flowcharts are written as part of algorithms. This content is based on the 2016 Eduqas / WJEC GCSE Computer Science specification. Algorithms Pseudocode Pseudocode Pseudocode is not a specific programming language but a more general method of describing instructions . It should be unambiguous, and it should not resemble any particular kind of programming language (e.g. Python or Java), so it can theoretically be turned into real code in any language. Generally, pseudocode can be written in any way that is readable and clearly shows its purpose. However, the Eduqas exam board advises that pseudocode for the programming exam should follow the conventions below : Annotation { Write your comment in curly brackets} Define data type price is integer firstname is string Declare a variable's value set price = 100 set firstname = "Marcella" Input / output output "Please enter your first name" input firstname Selection (must have indentation) if firstname = "Steven" then output "Hello" + firstname elif firstname = "Steve" then output "Please use full name" else output "Who are you?" end if Iteration (while loop) while firstname ! = "Steven" output "Guess my name." input firstname repeat Iteration (for loop) for i in range 10 input item next i Define a subroutine Declare Sub1 [Subroutine content indented] End Sub1 Call a subroutine call Sub1 Flowcharts flowchart A flowchart can be used to visually represent an algorithm. The flowchart symbols are: Algorithm Example example Pseudocode {This is a program to see how many items you can buy in a supermarket before you spend over £100} total is integer, itemsentered is integer, itemprice is integer set total = 0 set itemsentered = 0 while total < 100 output "enter the price of the next item" input itemprice total = total + itemprice itemsentered = itemsentered + 1 repeat if itemsentered >= 20 then output "You are on your way to saving money." elif itemsentered => 30 then output "You're a real money saver." else output "Look for better deals next time." end if Stop Flowchart

Learn about how to perform binary addition and binary shifts. Based on the J277 OCR GCSE Computer Science specification (first taught from 2020 onwards). 2.4b: Binary Addition & Shifts Exam Board: OCR Specification: J277 Watch on YouTube : Binary Addition Overflow Errors Binary Shifts Issues with Shifts Binary Addition Binary addition is a method of adding binary values without having to convert them into denary. How to add binary numbers: What is an overflow error? An overflow error occurs when a binary value is too large to be stored in the bits available . With a byte (8 bits ) the largest number that can be held is 255 . Therefore any sum of two binary numbers that is greater than 255 will result in an overflow error as it is too large to be held in 8 bits . What is binary shift? Binary shift is used to multiply and divide binary numbers . The effect of shifting left is to multiply a binary number. The effect is doubled by each place that is shifted . x The effect of shifting right is to divide a binary number. ÷ Shifting by 1 has an effect of 2 . Shifting by 2 has an effect of 4 . Shifting by 3 has an effect of 8 . For example, shifting left by 2 places has an effect of multiplying by 4 . Another example: Shifting right by 3 places has an effect of diving by 8 . How to shift a binary number: Binary Shifts Watch on YouTube Watch on YouTube Q uesto's Q uestions Binary Addition: 1. Explain what an overflow error is. [ 2 ] 2. Add together the following binary values. If an overflow error occurs you must state one has occurred. a. 010110012 and 010001012 [2 ] b. 110110112 and 010111012 [2 ] c. 001101102 and 011010112 [2 ] d. 110110112 and 010101112 [2 ] e. 011011012 and 110101102 [2 ] Binary Shifts: 1a. Draw a diagram to show the effect of multiplying and dividing a binary number . [2 ] 1b. Draw a diagram or table to show the effect a shift has for each place from 1 to 4 . For example, a shift of 1 place has an effect of 2. [4 ] 2. State the effect of the following shifts: a. Shift right by 2 places. b. Shift left by 1 place. c. Shift left 3 places. d. Shift right by 4 places. [ 1 each ] 3. Shift the following binary numbers and state the effect of the shift: a. 10101011 : Shift left by 2 places. b. 11101100 : Shift right by 3 places. c. 00001011 : Shift right by 2 places. d. 01101110 : Shift left by 1 place. [ 2 each ] 2.4a - Number Systems Theory Topics 2.4c - Character Storage

Learn about ways to measure the success of protection. Based on the 2016 OCR Cambridge Technicals Level 3 IT specification for Unit 2 (Global Information). 6.4 - Protection Measures Exam Board: OCR Specification: 2016 - Unit 2 Staff Responsibilities It is the staff of an organisation that will spend the most time handling and amending data so the company must have sufficient and effective protection measures in place so that staff are confident in their role and know their responsibilities of information security. Certain staff members may be responsible for types of data within an organisation, such as personal and confidential data. Clearly assigning specific people to roles ensures that they know what their job is and that they are responsible if data is lost. Organisations also need to carefully consider which members of staff have access rights to certain information. If data is sensitive or confidential then the more people that have access to that data , the higher the risk of it being lost or tampered with (accidentally or on purpose). Sensitive data should only be handled and accessed by those who need to use it as part of their job role to limit the chance of data loss. Staff should be trained so that they know how to adequately handle information including basic data security techniques and how to protect data from unauthorised access and loss. Disaster & Recovery Planning With important data often stored on a computer network, it is absolutely vital that a detailed and effective disaster recovery policy is in place in the event of data being lost due to an unexpected disaster. Disasters include natural disasters (e.g. fire, flood, lightning), hardware failure (e.g. power supply unit failing), software failure (e.g. virus damage) and malicious damage (e.g. hacking). There are three clear parts to a disaster recovery policy: Before the disaster: All of the possible risks should be analysed to spot if there are any weaknesses in preparation. Preventative measures should be taken after the analysis, such as making rooms flood-proof or storing important data at a different location . Staff training should take place to inform employees what should happen in the event of a disaster. During the disaster: The staff response is very important – employees should follow their training and ensure that data is protected and appropriate measures are put in place. Contingency plans should be implemented while the disaster is taking place, such as uploading recent data to cloud storage or securing backups in a safe room and using alternative equipment until the disaster is over. After the disaster: Recovery measures should be followed, such as using backups to repopulate computer systems. Replacement hardware needs to be purchased for equipment that is corrupted or destroyed. Software needs to be reinstalled on the new hardware. Disaster recovery policies should also be updated and improved . Assessment and Effectiveness Organisations should conduct information security risk assessments periodically to ensure that their physical and logical measures are up-to-date and that they provide the most effective methods of protection. There may be training drills of what should happen if a disaster or substantial data loss occurs so that the company is prepared . By testing the security measures in place, they can identify any weak-points and fix those highlighted vulnerabilities to minimise the possibility of external and internal data intrusion. As part of an organisation's security assessment, they may identify specific cost impacts . These are necessary financial expenditures to ensure the security of data and systems, such as: Software - e.g. security software such as firewalls may be purchased to protect networked systems. Hardware - e.g. buying secure storage devices and new computer systems. Training - e.g. hiring industry experts to train staff on how to keep data secure. Security - e.g. hiring staff to protect server rooms. Q uesto's Q uestions 6.4 - Protection Measures: 1. Describe why staff are so important when it comes to data protection . [3 ] 2. Explain the steps an organisation should take as part of a disaster recovery plan . Split your answer into before, during and after the disaster. [12 ] 3. Why is it important to conduct information security risk assessments ? [2 ] 4. Describe two cost impacts to a bank of keeping customer data secure. [4 ] 6.3 - Impacts Topic List 6.5 - Physical Protection

Learn about the cultural, environmental, ethical and legal impacts of technology. Based on the 2020 Eduqas (WJEC) GCSE specification. 11.1: Impacts of Technology Exam Board: Eduqas / WJEC Specification: 2020 + What are the issues created by technology? As the use of computers and technological devices continues to rise every year, this increase brings with it a range of different types of issues . Categories of issues described on this page include: Cultural issues Environmental issues Ethical issues Legal & Privacy issues Cultural Issues Culture relates to society and how different parts of the world vary in terms of computer and internet usage . The Digital Divide This term relates to the gap between those people who have access to modern digital technology (such as computers and the internet) and those who have limited access . 'Limited access' could be devices at home or shared devices or having lower-performance (cheaper) computers and low-speed internet connections. The digital divide can be seen in different ways , such as: People in cities vs. People in rural areas . Younger people vs. Elderly people. Developed countries vs. Developing countries. The digital divide is an important ethical issue because digital technologies have led to numerous international benefits including boosted growth , improved product delivery , enhanced communication and increased opportunities . However, this impact is uneven and these positive impacts are mostly occurring in technologically-advanced regions such as North America , Western Europe and Japan . Regions like some nations in Africa and Central Asia have limited digital infrastructure and government instability , leading to poor internet speeds , high costs and limited resources . Discussion Points: What do you think can be done to bridge the digital divide? Whose job is it to bridge the gap? Who will pay for the technology? Changes to Work The internet , the development of new technologies such as cloud storage and increased video communication have transformed the way that many businesses operate across the world. Staff may be able to work from home or access documents collaboratively outside of the traditional workplace, such as cafes or on public transport. Some jobs have moved abroad to save costs, such as help centres for online issues. Tasks can be outsourced to freelancers in other countries where people are content to be paid less for their time and services. For example, some companies will hire temporary web developers from countries such as India to work for them for a lower salary than local workers. Another change to work that technology has brought is the loss of jobs , especially low-skilled jobs such as factory workers that have seen their roles replaced by technology and automation . However, technology has also created millions of new jobs , including installing and maintaining the machines that replace other roles. Environmental Issues Environmental issues concern the natural world and the negative effects of producing , using and discarding computer systems and devices. Energy and Material Consumption In the past 30 years, the number of technological devices has increased astronomically and thousands of new devices are manufactured each day . These devices need to be assembled using a range of materials , including plastics , metals and some rarer elements and need a considerable amount of electrical power to run. Certain systems like web servers and data centres must be powered on all day , every day, which uses a large amount of energy . Pollution and Waste Generating the electricity to power computers creates pollution - an average PC could require up to 50% more energy per year than a fridge. Computers are difficult to recycle and discarded components can lead to land, water and air pollution due to harmful materials , such as lead and mercury , leaking into the environment. Smartphone trends are also negative for the environment as new devices are released yearly , with minor upgrades that people buy to appear fashionable and up-to-date. To lessen the environmental impact, people should reuse and recycle their devices. Ethical Issues Ethics relates to what is considered right or wrong . Often this is subjective - people may have differing opinions on the issue. Drones Uses of drones: Filming and photography for television, movies and special events. Monitoring pollution levels in the atmosphere. Tracking and monitoring wildlife , such as rhino populations in Africa. Disaster zone response , such as searching for survivors following an earthquake. Delivery companies are developing drones to quickly deliver goods across cities. Drones are used by the military to target sites in other countries, such as American soldiers deploying surveillance drones in Syria. Discussion Points: Should you need a licence to buy and fly a drone? Should drones be used to monitor the public? Like flying CCTV? Should drones be used to deliver items? Like Amazon packages? If a drone hits a plane and it crashes, what should the punishment be? A drone is an unmanned aerial vehicle (UAV ) that is remotely operated and can be used for a wide range of purposes. Self-Driving Cars Self-driving cars (also known as autonomous vehicles ) are currently in the development and testing stage with companies like Tesla and Amazon. Benefits of self-driving cars include: In theory, driving will be safer because cars are less likely to make mistakes that humans do and they can’t become distracted or tired . Self-driving cars should be more fuel-efficient because they take the most direct route to destinations and do not get lost. ‘Drivers’ in the car can perform other tasks instead of driving, such as work or planning. Autonomous vehicles could include trucks and vans to automate the delivery and freight industries . Trucks could drive overnight to deliver goods whereas currently, human drivers must take breaks every few hours. Drawbacks of self-driving cars include: Cars could still crash as code and software processes may fail. The technology is still in development and will be very expensive for the first few years when self-driving cars are available to purchase. Jobs may be lost such as delivery and truck drivers whose vehicles are equipped with self-driving technology. Other industries like motorway services and hotels may also be affected. Discussion Points: Would you trust a car to drive itself? Who is to blame if a self-driving car crashes? The car maker? The people in the car? The software writers? What should happen to the people whose jobs are taken by self-driving vehicles? Artificial Intelligence Artificial Intelligence (AI ) is the act of computers replacing humans to analyse data and make decisions . In recent years AI has become more common in the home and on devices like smartphones; assistants such as Siri and Alexa are prime examples of modern home AI. The weather today is cloudy. Benefits of AI include: Processes are sped up as computers can analyse large amounts of data much quicker than a human. AI can be used when a human is unavailable , such as using a symptom checker on the internet for a minor illness rather than booking and waiting for a doctor. Repetitive or time-consuming tasks can instead be completed by a computer , such as searching and sorting scientific data. Drawbacks of AI include: AI can store and process a lot of personal data , especially personal assistants like Alexa which are always listening for ‘wake words’. This data can be viewed by the company that develops it and could be hacked by attackers. AI is programmed by humans and mistakes in code could have disastrous consequences if the AI is used to make important decisions , such as military deployment. Discussion Points: If a robot harms a human who is to blame? The robot? The programmer? The manufacturer? Us? Would you trust a walking, talking robot assistant in your home? Should AI make decisions for us? Legal & Privacy Issues Legal and privacy issues regard laws that have been introduced by the UK government to protect data, systems and networks from unauthorised access . See 11.2 for explanations about important computing legislation in the UK. Loss of Privacy & Hacking There has been a lot of criticism in the last few years about how internet companies and governments are using personal data to invade privacy and track civilians . Facebook was involved in a scandal with using personal data for reasons that were not the original intention. In reverse, WhatsApp and Apple have been criticised for encrypting messages sent by terrorists that police have been unable to track and read. Every week a new company seems to announce that its data has been hacked . Attackers are constantly using botnets and infected systems to crack poorly secured databases and attempting to phish individuals for usernames and passwords. In the past few years, major hacking breaches include Sony, Yahoo and TalkTalk. Discussion Points: Should the UK government be able to see the websites you have visited in the last year? What should happen if a major company is hacked and bank details are stolen? Should they be fined? Pay customers? Prison? Should WhatsApp allow authorities to access encrypted messages? What if they know a terrorist is using it to communicate? Should the UK debate privacy laws before they go into place? Online Crime Unlawfully obtaining personal information and using it for identity theft or fraud . Harassment and threatening others on social media or private messages; blackmail . Cyber attacks are more common - see 3.8 for information about DOS attacks , IP spoofing , SQL injection and more. Sharing copyrighted material such as television programmes, music and video games. Distributing prohibited material such as drugs or weapons on the dark web. See 11.2 for explanations about different laws that have been created to tackle online crime . The increased popularity of the internet and the rising number of users has led to a wave of online crime , taking many different forms, including: Q uesto's Q uestions 11.1 - Impacts of Technology: Cultural Impacts 1a. What is the digital divide ? [ 2 ] 1b. Describe 2 examples of how the digital divide can be seen . [ 2 ] 2. Describe in detail 3 ways that technology has changed the way people work . [9 ] Environmental Impacts 1. Describe the different ways that the increasing use of technology negatively impacts the environment . [ 5 ] Ethical Impacts 1a. What is a drone ? [1 ] 1b. Make a list of all of the positive impacts and the negative impacts of using drones . You should have at least 3 on each side. [ 6 ] 2. Describe 2 benefits of using self-driving cars and 2 negative consequences . [4 ] 3. Describe how artificial intelligence can be used for good . [ 2 ] Legal & Privacy Impacts 1. A hack on a bank has occurred. Describe what you think the impacts would be on the following groups of people: a. The customers . b. The bank managers . c. The general public . [ 6 ] 2. Describe 4 different types of online crime . [ 8 ] 10.3 - Programming Errors Theory Topics 11.2 - Legislation

Learn about different formats for presenting data on the internet including webpages, blogs, streamed video and audio, document stores and RSS feeds. Based on the 2016 OCR Cambridge Technicals Level 3 IT specification for Unit 2 (Global Information). 1.6 - Information Formats Exam Board: OCR Specification: 2016 - Unit 2 The following formats are used to display information on the internet . Web Pages Web pages can be used for a diverse range of purposes including advertising products, reporting information , displaying images and eCommerce (online shopping). There are two types of web page: Static web page Static web pages contain content that is pre-built and remains the same each time the page is loaded . Static web pages are cheaper and easier to create and load quicker ; they use basic HTML. It can be changed by the site editor but will appear the same for everyone who has access to it, such as a classic promotional website for a small company. Dynamic web page Dynamic web pages are generated when they are loaded and can appear different to different users . Dynamic web pages are harder to code but they can be linked to databases to allow them to show personalised content to whoever is viewing the site; they are written in server-side languages like PHP. The Amazon homepage is an example of a dynamic web page as personalised deals based on previous user history will be shown if you are logged in with an account. Blogs Blogs are used to share information with like-minded individuals, such as those who enjoy the same hobbies or beliefs . Charities , game developers and other businesses also use blogs as a way of updating their customer base with what they have done or what they are working on. Blogs can feature multimedia such as text, images, videos and links to other sites. Advantages of Blogs Disadvantages of Blogs ✓ Share information with followers in the format of text, images and video . ✓ Blogs and vlogs can unite people with similar interests , such as a cookery blog or travel vlog. X Takes a lot of effort and time to create posts, especially if videos need to be edited before posting. Potential customers could be lost if blogs aren't updated regularly . X It can be difficult to build up a customer base directly from a blog. Posts must be engaging , researched and correct . Podcasts A podcast is a downloadable audio file , usually on a certain topic such as sports or gaming that can be listened to when convenient for the user. Spotify and Apple Music have a wide library of podcasts. Advantages of Podcasts Disadvantages of Podcasts ✓ Podcasts are not (usually) recorded live , so they can be edited and uploaded at a certain time each week. ✓ Podcasts can be listened to when convenient for the user, so they can't 'miss' it and can catch up when is best for them. ✓ Podcasts are becoming more and more popular , so the possible audience base is growing each year. Celebrity guests are one way to entice more listeners. X Takes time to record a podcast, especially if they need to be edited to add in music or sound effects or to remove mistakes . X It can be difficult to build up an audience directly from a podcast. Podcasts should be on a topic that interests people and spoken in an engaging way. Streamed Audio & Video Streaming is the process of receiving video / audio data in a continuous flow . This allows the user to access the video / audio immediately , without having to wait for the file to download entirely. For example, the BBC provide live radio streaming online for their radio shows and BBC iPlayer allows users to watch 'catch up' programs that previously aired. YouTube is a widely-used streamed video platform and Spotify is a popular streamed audio service. Advantages of Streamed Media Disadvantages of Streamed Media ✓ Streaming does not require data to be downloaded entirely before use - users can watch / listen as soon as the connection starts . ✓ Streaming is harder for users to share than downloading a file . Netflix uses this as a form of piracy protection . X Streaming requires high bandwidth so users may suffer performance issues on slower devices and networks . X Streaming requires a constant network connection compared to downloadable media which can be used when offline / outside. Social Media Channels Social media channels provide a huge amount of data on users in an informal space. Organisations can receive feedback through user posts and comments . Real-time statistics like views, likes and shares provide an insight to user opinion . Social media channels include traditional sites such as Facebook and Twitter as well as business and recruitment platforms such as LinkedIn . Discussion boards and forums , such as Reddit , are increasingly popular for users to discuss similar hobbies and interests such as politics, gaming and healthy eating. Advantages of Social Media Disadvantages of Social Media ✓ Social media can increase a business' online presence as it is online 24/7 for users to comment and interact with posts. ✓ Posts can be shared between users and their contacts, allowing a post to 'go viral' and be seen by potentially millions of viewers . ✓ Posts can be shared in different information styles such as text , images , video or hyperlinks to other websites. ✓ Businesses can use social media to communicate with their customer s , such as direct messages on Facebook if a customer is unhappy. X Businesses may need to hire a social media manager to interact with customers , update posts and remove spam. X Negative posts can be shared and spread very quickly , such as if a customer complains about how a business treated them poorly. X Businesses must be cautious about what they post , to not accidentally offend others and damage their reputation . Emails Emails can be used to provide information to a large amount of people almost instantly . A company may use an email to advertise new products , inform potential customers of a marketing promotion or target specific users based on previous interactions. Advantages of Emails Disadvantages of Emails ✓ Faster (almost instant) and cheaper (usually free) to send an email compared to traditional letters . ✓ Files can be attached to the email, such as images, videos or forms to complete. ✓ An audit trail can be kept, recording communication between the company and its customers. ✓ Emails can be sent, delivered and read at the user's convenience and to any internet-enabled device across the world . X An internet connection is required to open and read the email. Larger attachments may not open on mobile devices. X Malware can spread through email attachments. Phishers use emails to gain access to personal information and account details . X Some attachments sent via email may be unreadable on different devices / operating systems. X Emails may automatically go into the spam / junk folder and be deleted without being read . Document Stores Document stores allow users to store online files in cloud storage . Common services are Google Drive , Dropbox and Microsoft's OneDrive . Storing documents in the cloud allows users to edit and access them from any location with an internet connection and opens up opportunities for collaboration . Many organisations offer cloud storage space for free up to a certain amount before charging customers for more data. Document stores are very convenient for users and replace the need for portable storage devices like USB sticks. Teachers can use documents stores to share resources with other staff in a school . Documents stores can only be accessed with an internet connection so files will be unavailable during maintenance or network failure. Users rely on the cloud hosting provider, such as Microsoft and Google to keep the data secure and available . RSS Feeds RSS Feeds (short for Rich Site Summary ) allow users to subscribe to updates from their favourite websites. It is a web feed that updates whenever a subscribed site releases new information. For example, the BBC used to post updates for important news headlines which appeared in a subscribed user's RSS feed. As of 2020 most browsers no longer have built-in RSS functionality and it is rarely used . Q uesto's Q uestions 1.6 - Information Formats: 1. Describe the difference between static and dynamic web pages . [4 ] 2. For each type of information format describe its advantages and disadvantages . a. Blogs [8 ] b. Podcasts [8 ] c. Streamed Audio / Video [8 ] d. Social Media [8 ] e. Emails [8 ] 3. Explain how document stores could be used by organisations and individuals . [4 ] 4. Explain what an RSS feed is and how an organisation could use it . [3 ] 1.5 - WWW Technologies Topic List 1.7 & 1.8 - Internet Pros & Cons

Learn how to make simple calculations in Python. Try practice tasks and learn through text and images. Perfect for students learning GCSE Computer Science in UK schools. top Python 3b - Simple Calculations Simple Calculations in Python You can perform calculations on numbers in Python using the four main operators : print ( 89 + 47) print ( 89 - 47) print ( 89 * 47) print ( 89 / 47) = 136 42 4183 1.8936170212765957 For addition , use the plus sign + To subtract numbers, use the dash symbol – (but not an underscore _ ) For multiplication , use an asterisk * which can be made by pressing Shift and 8 on a typical keyboard. To divide numbers, use a forward slash / (but not a backslash \ ) Use a string and the calculation to make the output user friendly . print ( "53 x 7 =" , 53 * 7) = 53 x 7 = 371 Simple Calculations Task 1 ( + - * /) Print four different simple calculations, using a different operator ( + - * / ) for each. Make the output user friendly by also showing the calculation (not just the answer). Copy the divide symbol here using Ctrl and C : ÷ Example solution: 18 + 35 = 53 18 - 35 = -17 18 x 35 = 630 18 ÷ 35 = 0.5142857142857142 Using Variables in Calculations You can also perform calculations on variables . The example below has the values of the variables pre-written. You need to store the result in a variable . The total variable has been used to store the result of the multiplication. num1 = 12 num2 = 20 total = num1 * num2 print ( "The total is" , total) = The total is 240 The example below allows the user to input values . num1 = int ( input ( "Enter number one: " )) num2 = int ( input ( "Enter number two: " )) total = num1 + num2 print ( "The to ta l is" , total) Enter number one: 21 Enter number two: 82 The total is 103 = Don't leave the user in the dark, better user interfaces are clear and explain what outputted values mean: num1 = int ( input ( "Enter number one: " )) num2 = int ( input ( "Enter number two: " )) answer = nu m1 - num2 print (num1 , "-" , n um2 , "=" , answer) Enter number one: 83 Enter number two: 29 83 - 29 = 54 = Simple Calculations Task 2 ( Divide by 3) Use an input line with int to ask the user to enter a number . Divide the number by 3 and output the result . Example solution: Enter a number: 11 11 divided by 3 is 3.6666666666666665 Simple Calculations Task 3 ( Add 3 Numbers ) Make three input lines using int to ask the user to enter three numbers . Add the numbers together and output the total . Example solution: Enter the first number: 45 Enter the second number: 32 Enter the third number: 19 The total is 96 ⬅ 3a - Data Types Section 3 Practice Tasks ➡

Learn about ethical issues of IT including whistleblowing, discrimination, online safety and bias. Based on the 2016 OCR Cambridge Technicals Level 3 IT specification. 5.1 - Ethical Issues Exam Board: OCR Specification: 2016 - Unit 1 What are ethics? Ethics refers to what is right and wrong . The following issues are often linked to or backed up by legislation. Whistle Blowing Definition: When a member of staff reveals that the organisation they work for are engaging in unlawful practices . This could include breaking privacy laws , threatening staff or environmental damage . In the UK , whistleblowers are protected by the Public Interest Disclosures Act (1988) . Under this law, whistleblowers are protected from being fired or being victimised (e.g. ignored for promotion ) as a result of their whistleblowing. Large organisations should consider establishing a whistleblowing policy that would outline how employees can raise concerns , who they should speak to and the support available to concerned staff. A famous whistleblower is Edward Snowden , who revealed in 2013 that many governments, including the USA and the UK, were spying on their civilians with widespread undocumented surveillance. Should Martin reveal that his company is dumping old computers into a lake or just stay quiet? Graham feels that, because of his disability, he is being ignored for a promotion that he deserves. Discrimination Definition: When an employee is treated unfairly because of a personal or physical characteristic over which they have no control . The Equality Act (2010) ensures equal treatment for all people irrespective of: race sexuality gender disability marital status (and many more) Examples of discrimination include offensive talk, harassment, unequal pay and being ignored for promotion. Use of Information Definition: Laws such as GDPR (General Data Protection Regulation ) and specifically the Data Protection Act (2018) ensure that organisations must responsibly process personal data. Organisations have a legal obligation to keep their employee and customer personal data secure and out of reach from unauthorised viewers. Considerations should be made about how the information is ethically collected , stored and processed . DataDyne backs up customer information on cloud storage - what if this data is compromised ? As part of quality assurance, Selside Bank double check performance reviews before submission. Codes of Practice Definition: A set of rules which explains how people working in certain professions are required to behave . Organisations may have a code of practice for: Confidentiality (rules on what data can and cannot be shared with others), Quality assurance (ensuring high quality is maintained for all products/services), Behaviour (setting out how employees are expected to behave at work and in communication with each other and customers), Equality and discrimination (being understanding and providing fair access to all employees). Employees must agree to the codes of practice so they are clear on their expectations of what is and isn't acceptable at work. The organisation can then discipline employees that broke the codes of practice they formerly agreed to. Online Safety Definition: Often companies will provide an induction (training ) to new employees about the organisation’s code of practice for using the internet whilst at work . If an individual does not behave safely online or breaks the organisation's codes of practice (by gambling at work for example) then they may be punished (e.g. fined or fired). Employees can ensure that they are safe online by using secure passwords that are regularly updated and preventing web browsers from remembering login details . Miriam changes her password each month to minimise the chance of hackers accessing her account. The CEO of Honey Media apologies in public after biased information led to a lawsuit and loss of reputation. Bias Definition: This is technically correct, but slanted , information that presents a one-sided view . For example, end-of year financial data that focuses on profits and ignores significant losses. Poor quality information may lead to an organisation being misinformed and not sufficiently responding to their customers' needs - for example if a survey was only completed by a small number of people it could generate biased results. As a result of poor quality information, organisations may suffer from damage to their reputation due to negative feedback and reviews from customers, possibly posted online. A lack of trust can occur if customers feel neglected because of decisions made using biased information of a poor quality, therefore reputational damage may lead to loss of customers . Q uesto's Q uestions 5.1 - Ethical Issues: 1. Describe what whistleblowing is and give 3 examples . [4 ] 2. Describe what discrimination is and give 4 examples . [5 ] 3. Which law relates to the use of information ? [1 ] 4a. Describe 2 things that may be included in an organisation's codes of practice . [4 ] 4b. Explain why employees must agree to their company's codes of practice [4 ]. 5. Describe 2 things an employee should do to stay safe online . [2 ] 6a. What is biased information ? [2 ] 6b. Describe 3 possible effects to a company if they use biased information . [6 ] 4.6 & 4.7 - Bodies & Certification Topic List 5.2 - Operational Issues

Learn how to play sound files in Greenfoot. Part 5 of the Greenfoot Tutorial for the Eduqas / WJEC GCSE 2016 specification. 5. Play Sounds 1. Check the Sounds Folder Greenfoot Tutorial Sound files must be placed the ' sounds ' folder of your Greenfoot project to be used in the game. In the Component 2 exam of the WJEC / Eduqas 2016 specification , an audio file will be placed in the sounds folder already . For this example game you can download the audio clips to the right and paste them into your sounds folder . Watch on YouTube: Click the audio icon to download a zip folder of the two sound files below . Copy the files into the sounds folder of your Greenfoot project . < Part 4 - Remove Objects 2. Add the playSound Method Add the code to play the sound at the same time as when the collectible object is removed . The name of the file and its extension (e.g. .wav or .mp3 ) must be written in speech marks after the playSound method. Part 6 - The Counter >