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Learn about application software installation methods, including clean, remote, cloud, mobile and network installation. Resources based on Unit F161 (Developing Application Software) for the OCR Cambridge Advanced Nationals in Computing (H029 / H129) AAQ (Alternative Academic Qualification). Qualification: Cambridge Advanced Nationals in Computing (AAQ) Certificate: Computing: Application Development (H029 / H129) Unit: F161: Developing Application Software 5.2 - Application Software Installation Watch on YouTube : Application installation You need to know how different installation processes (e.g. clean , remote , cloud , network and mobile installs) work as well as their advantages , disadvantages and appropriate uses . What You Need to Know Application Installation ? YouTube video uploading soon Q uesto's Q uestions 5.2 - Application Software Installation: 1. What? [2 ] 2. What? [1 ] 3. What? [1 ] 4. What? [1 ] ? D id Y ou K now? 5.1 - Testing Topic List 5.3 - Policies

Learn about the Central Processing Unit (CPU) and factors such as clock speed. Learn about components within the CPU including the ALU and control unit. The CPU What is the CPU? The CPU CPU stands for C entral P rocessing U nit . The CPU is considered the brain of the computer because it is used to process data and instructions , just like a human brain . Every single type of computer needs a CPU , from desktop computers to laptops , game consoles , even smart TVs and smart watches . The CPU plugs directly into the motherboard in a special socket . What does the CPU do? The CPU works in a cycle (called the FDE cycle ), which it repeats up to billions of times a second . In the FDE cycle , the CPU first f etches instructions from RAM. Next, the CPU d ecodes (understands ) the instructions and finally e xecutes (runs ) them. RAM (Random Access Memory) Instructions CPU (Central Processing Unit) What is clock speed? The clock speed is how many instructions a CPU can carry out per second . Clock speed is measured in gigahertz (GHz ), where 1 GHz = 1 billion cycles per second . The higher the clock speed , the faster the CPU will run , as more instructions can be processed per second . What are the four components of the CPU? The Control Unit (CU ) sends control signals to direct the operation of the CPU . It also decodes instructions as part of the FDE cycle . ALU stands for Arithmetic Logic Unit . It performs simple calculations and compares data . The registers are temporary storage spaces for instructions inside the CPU. They are used in the FDE cycle . Cache memory stores frequently accessed data that the CPU needs to access at very high speeds . What is overclocking and underclocking? Typical clock speed: 3.5 GHz 3.9 GHz 3.3 GHz Overclocking is when the computer's clock speed is increased higher than the recommended speed. This will make the computer perform faster but it can lead to overheating and could damage the computer . Underclocking is when the computer's clock speed is decreased lower than the recommended speed. This will make the computer perform slower but will increase the lifespan of the computer . KS3 Home

Learn how to create simple programs in Python. Try practice tasks and learn through text and images. Perfect for students learning GCSE Computer Science in UK schools. Setting up Python Downloading Python If you are using Python in Computer Science lessons, then your school should already have it downloaded and installed on the school computers. It is a good idea to download it on a home computer too so you can practice outside of lessons. Python is free and can be downloaded from the official website. You should download the most up-to-date version of Python 3. Save the file and then run it to start installing. Official Download Page Using Python When you run the Python application, it will open the shell. This window will display the outputs of any program you have created. Do not type into the shell . Click on the File tab then New File to open the editor. Python Shell - This displays the outputs of your program. Do not write directly into the shell . Python Editor - All code is written into the editor. When you want to test a program press the F5 key (or click the Run tab then Run Module ). The first time you test a program, it will prompt you to save the file. Make sure you save it somewhere you will remember - it is a good idea to create a folder named 'Python' where you can keep all your practice programs. The next page looks at actually creating a program but above shows how code has been typed into the editor and then displayed in the shell. You never need to save the shell window. Also, the editor saves automatically every time you run the program. Opening a Saved Program When you want to re-open and edit a file you have created previously double-clicking on it won't work . Right-click on the file and select Edit with IDLE : https://trinket.io/python/76b41b35c5 1 a - Printing ➡

Learn about different categories of computer systems that can be used to access information including handheld, fixed and shared devices. Based on the 2016 OCR Cambridge Technicals Level 3 IT specification for Unit 2 (Global Information). 1.3 - Access & Storage Devices Exam Board: OCR Specification: 2016 - Unit 2 Handheld Devices Examples of handheld devices: Handheld devices are small, light and possibly can be worn on the human body. These devices are very portable and easy to transport but their small size restricts the space for a powerful processor or high memory capacity. Handheld devices are becoming more powerful over time with extra features, storage options and network connectivity. Advantages: Light and portable so they can be easily carried on a person or in a pocket . Runs on battery power so do not need to be plugged into a power source (unless to charge) allowing for freedom of movement . Disadvantages: Low processing power due to small size and no cooling system . Relies on battery power which may not last for long. More likely to be lost, damaged or stolen . Generally small memory / storage capacity and low versatility . Smartphone Small Tablet eReader Smartwatch Portable Devices Examples of portable devices: Portable devices are larger and more powerful than handheld devices and can be carried easily in a bag. Laptops and larger tablets are the main examples of portable devices. Advantages: Light and portable so they can be easily transported in a laptop bag or small rucksack. Runs on battery power so they can work without a power outlet , such as to complete work on a train or in a library. More powerful and versatile than handheld devices. Disadvantages: Lower processing power and smaller memory / storage capacity than fixed devices like desktops. Reliant on their battery power which may only be a few hours. Laptop Large Tablet Fixed Devices Examples of fixed devices: Fixed devices are bulky devices that require a constant power connection . The most common example of a fixed device is a desktop computer which has a higher processing power and storage capacity than handheld and portable devices. Advantages: Desktop computers have the highest processing power of commercially available home / work computers and contain sufficient cooling systems to maintain temperature. Desktops and games consoles have large storage capacities and can be upgraded / expanded to even larger sizes. Desktop computers are very versatile and are powerful enough to be used for thousands of different purposes, from basic word processing and web browsing to server roles and data mining. Disadvantages: Reliant on a power outlet and cannot be transported whilst on. Heavy and difficult to move . May require additional components like a monitor. Typically more expensive than handheld and portable devices. Desktop Games Console Smart TV Shared Devices A shared device allows multiple users to access data at the same time . Cloud storage is the most common example of a shared device and is used by individuals, schools and businesses around the world through services such as Google Drive, Apple's iCloud and Microsoft's One Drive. A data centre is a dedicated building that contains computer systems - Facebook uses data centres across the globe so that their social media service can be available to users every second of the day. Database servers were explained in Unit 1 section 3.1 . Advantages: A ccessible by multiple users at the same time . For example, the database server can be accessed by employees of a bank simultaneously. Data centres allow online services to run all hours of the day and year . For example, Google uses data centres across the world to ensure their services can be accessed all of the time. Cloud storage frees up physical space for users as the storage is located (usually) on third-party servers. Cloud storage devices allow authorised users such as clients or staff members to access information or work remotely (outside of the office). Disadvantages: Shared devices are reliant on stable network connections . If a connection is lost, access to the device will be affected . Setting up shared devices within an organisation requires technical knowledge , especially for companies establishing their own cloud storage or data centre. Examples of shared devices: Cloud Storage Data Centre Database Server Q uesto's Q uestions 1.3 - Access & Storage Devices: 1. Identify the type of device that the following devices fit into: a. Laptop b. Cloud storage c. Desktop computer d. Smartphone [4 ] 2. Describe the advantages and disadvantages of using each of the 4 types of storage devices. a. Handheld devices [6 ] b. Portable devices [6 ] c. Fixed devices [6 ] d. Shared devices [6 ] 3. For the following scenarios explain which specific device (not type) which would be suitable. You must also justify your choice . a. Working on a spreadsheet on a train before work. [4 ] b. Taking a video of a penalty in a football match to upload to Twitter. [4 ] c. Working on a file with team members located across the country. [4 ] d. Playing Civilization VI on highest settings whilst listening to rock climbing podcasts in a separate tab. [4 ] 1.2 - Storage Media Topic List 1.4 - Internet Connections

Learn how binary numbers can be multiplied or divided using arithmetic shift. Understand the effect the shift has on the binary value. Based on the 2020 Eduqas (WJEC) GCSE specification. 4.4: Arithmetic Shift Exam Board: Eduqas Specification: 2020 What is arithmetic shift? Arithmetic shift is used to multiply and divide binary numbers . The effect of shifting left is to multiply a binary number. The effect is doubled by each place that is shifted . x The effect of shifting right is to divide a binary number. ÷ Shifting by 1 has an effect of 2 . Shifting by 2 has an effect of 4 . Shifting by 3 has an effect of 8 . For example, shifting left by 2 places has an effect of multiplying by 4 . Another example: Shifting right by 3 places has an effect of diving by 8 . How to shift a binary number: An exam question may ask you to arithmetically shift a binary number of up to 16 digits . Q uesto's Q uestions 4.4 - Arithmetic Shift: 1a. Draw a diagram to show the effect of multiplying and dividing a binary number . [2 ] 1b. Draw a diagram or table to show the effect a shift has for each place from 1 to 4 . For example, a shift of 1 place has an effect of 2. [4 ] 2. State the effect of the following shifts: a. Shift right by 2 places. b. Shift left by 1 place. c. Shift left 3 places. d. Shift right by 4 places. [ 1 each ] 3. Shift the following binary numbers and state the effect of the shift: a. 10101011 : Shift left by 2 places. b. 11101100 : Shift right by 3 place. c. 00001011 : Shift right by 2 places. d. 01101110 : Shift left by 1 place. [ 2 each ] Watch on YouTube 4.3 Binary Calculations Theory Topics 4.5 - Character Sets & Data Types

Learn about business systems used by IT companies including MIS, SOP, CRM and help desk. Based on the 2016 OCR Cambridge Technicals Level 3 IT specification. 3.5 - Business Systems Exam Board: OCR Specification: 2016 - Unit 1 A business may use several types of complex systems to manage data , communicate with customers and ensure efficient business practice . Management Information System (MIS) A management information system (MIS ) is used to collect , store , analyse and present data for an organisation. The system processes a large amount of data and organises it (such as in databases) so that it can be used for decision-making and general data analysis . An efficient MIS can be used to display the financial status of an organisation, highlight areas of improvement and generate sales forecasts based on current data. Specifically, a bank could use an MIS for: Looking at the number of customers that visit each branch . Forecasting potential profits based on historical data of previous years. Profiling customers based on their actions and behaviour . Identifying specific customers with low activity to target them for email campaigns . Benefits of an MIS: Integrated system: A Management Information System shares a large amount of data from multiple departments within an organisation to produce accurate reports. For example, financial data can be used to generate accurate pay slips. Decision Making: An MIS can be used to inform an organisation's decision making by highlighting areas that need improvement within the company. Powerful analysis: An MIS will use large data sets to provide accurate data analysis that can be used in many different ways by an organisation. Trends and patterns can be identified easily. Backup capabilities: Data can be stored centrally and backed up easily if a disaster occurs. Limitations of an MIS: Cost and installation: An MIS is an expensive tool that needs to be professionally set up and requires technical knowledge to maintain. Requires accurate data: If any data is incorrect or out of date then the analysis will consequently be inaccurate . Potentially disastrous decisions could be made as a result of incorrect data. Training: Employees will need to be trained to use the software accurately for maximum efficiency. Customer Relationship Management (CRM) A CRM system is used to improve the relationship between an organisation and its customers . It can be used to increase customer loyalty with those who already subscribe to their services as well as used to try and increase the customer base by attracting new customers. The ultimate goal of a CRM system is to increase and retain customers which will result in more sales and higher profits . Examples of CRM systems: Marketing teams tracking which promotions customers are responding well to . Customer service teams responding quickly to customer complaints , through a variety of channels (such as social media, emails and telephone calls). Marketing teams rewarding customers who have spent a certain amount in a year. Standard Operating Procedures (SOP) A standard operating procedure is a comprehensive step-by-step guide of how to carry out a business routine. An organisation will create an SOP to abide by legal requirements and high company standards . SOPs must be followed in exactly the same method each time and by each employee to ensure the same outcome and remove any inconsistencies . Benefits of Standard Operating Procedures: Ensures consistency: The outcome should be the same each time when following SOPs which ensures an efficient result . Fewer errors: If all employees follow the SOP carefully then there should be no errors . Meets legal requirements : The SOPs will be designed to meet up-to-date legislation as well as any standards that the company have set. Limitations of Standard Operating Procedures: Inflexible practice: A lot of time may be spent on creating the paperwork and admin instead of the actual job. Legal updates: The SOPs must be periodically reviewed and updated to take into account any new laws . Sales Ordering Process (SOP) This is the process of a customer buying a product or service and the company reviewing the purchase . A sales order process ( SOP ) is important as it creates a clear plan for ordering a product . Each department can use the sales order to know exactly what jobs to perform. Help Desk Help desk software is used to provide real-time support to a user from a trained member of staff to overcome a technical problem . The customer logs an issue in the form of a ticket and is assigned a technician . As the technician tries to communicate with the user and solve the issue they must follow a service level agreement that defines the high standards the technician must keep to. When the problem has been solved the ticket is closed . All tickets are archived so that persistent problems can be checked to see what worked previously . If Help Desk software is used within a company by employees (rather than with external customers) to report and solve issues, it is known as ' in-house ' . Benefits of Help Desk software: Keeping Track: C ustomers can see that their issues are being dealt with and administrators have clear records of the problem. Audit Logs: All tickets are archived so if a problem occurs on the same machine the previous solution can be attempted again . Communication : Formal messages between the customer and the administrator mean there are no mixed messages and a running dialogue can take place as the problem is fixed. Limitations of Help Desk software: Cost : Setting up the necessary software and hardware and paying for an administrator to run the system can cost a large amount of money. Availability issues: A technician might not be available 24/7 or during holidays. Formal structure: This is a formal system that takes time to record and respond to which might annoy staff when it is only a minor issue to be fixed, like resetting a password. Knowledge: Technicians need technical expertise regarding the company's computer systems and need to be able to fix both hardware and software issues. This might require additional training every few years. Ticket Response Time: Administrators must ensure that all tickets are read and responded to in reasonable time so that productivity in the company is not affected. Q uesto's Q uestions 3.5 - Business Systems: 1a. What is the purpose of an MIS ? [ 2 ] 1b. Describe 3 ways a bank could use an MIS . [ 3 ] 1c. Describe the benefits and limitations of an MIS . [10 ] 2a. What is the purpose of a CRM ? [ 4 ] 2b. Describe 3 ways that a CRM could be used by a company . [6 ] 3a. What are standard operating procedures (SOP ) and why are they used? [ 4 ] 3b. Describe the benefits and limitations of SOPs . [ 10 ] 4a. What is the sales ordering process ( SOP )? [ 2 ] 4b. Why is the SOP important in a company? [ 2 ] 4c. Summarise the 3 stages of the SOP . [ 4 ] 5a. What is the purpose of help desk software? [ 2 ] 5b. Explain how help desk works , including tickets , technicians and service level agreements . [3 ] 5c. Describe the benefits and limitations of Help Desks . [ 10 ] A typical sales order process will work as follows: 1. The customer orders a product or service, usually via an email or telephone conversation . 2. The order is confirmed and a sales order is created. This is a document that lists the customer’s requirements and exactly what they have purchased . 3. The sales order is sent to the relevant departments (e.g. production , finance and delivery ) so they can fulfil the customer’s request . Once the order has been completed, the customer will be sent an invoice for payment . 3.4 - Connection Methods Topic List 4.1 - Communication Methods

A simple Python editor using the Skulpt and Code Mirror libraries. Learn how to create simple programs in Python. Try practice tasks and learn through text and images. Perfect for students learning GCSE Computer Science in UK schools. Simple Python Editor You can use this simple Python editor below to complete most of the tasks in the CSNewbs Python sections (except colorama and text files ). It includes basic libraries such as random and time . When you're ready, click 'Run Code ' to see the result in the output below . Python Homepage

Test your ability to create a more complex program in Python based on a given scenario. Perfect for students learning GCSE Computer Science in UK schools. Extended Task 6 'Guess the Word' Game Create a Python program similar to the hit New York Times puzzle game Wordle . Allow the user to make guesses to match the randomly chosen hidden word , stopping when they get it correct. You can download a list of 5-letter words on this page. You will need to read in each line of the list and randomly select one - don’t forget to import the random library . Check if each letter of the user’s inputted word is in the randomly selected word . If you are using an IDE like Replit you can use the colorama library and the Fore command to turn the text: Green if the letter is in the correct position . Red if the letter is not in the selected word . Yellow if the letter is in the selected word but not in the correct position . Add your own flair and additional features to your program as an extension, including limiting the number of guesses and recording how many attempts it took to get the correct answer. Download a file of 534 5-letter words: For this task, you will need to create a document and include the following sections (with screenshots where appropriate): An introduction to explain the Purpose of your program . A List of Requirements for a successful program. Screenshots of your code (with comments in your code to show understanding). Testing – Create a plan to show how you will test your program and then explanations of any errors that you found and how they were fixed . An Evaluation of what worked, what didn’t, and how you met each of your requirements from your original list. Also, discuss further improvements that you could have made to improve your program. Reminders for this task: You will need a while loop to repeatedly allows the user to enter words until they match the correct word. Section 10 will help you to open, write and r ead from files . Download the file of 5-letter words from the link above. You will need to randomly select a word from the file. The choice command will help. Selection will be necessary to check if each letter in the inputted word matches the letter in the same position in the correct word. String handling is needed to select specific letters in a string. You will need to use .rstrip() on the selected line (word) that you have randomly chosen from the file. This removes any hidden characters that may interfere with checking if it is equal to the inputted word. There are multiple ways to approach this program, and your solution might look different from the example. Break the problem down and focus on one part at a time. Example solution: The word the user enters should be checked , letter by letter , against the letters in the same position in the randomly chosen correct word . Remember that the first letter in a word has the position 0 , not 1. Below is an example of some incomplete code you may wish to use in your solution. ⬅ Extended Task 5 (Colour Collection) Extended Task 7 (Number Game) ➡

https://www.csnewbs.com/eduqas2020-8-2-understandalgorithms 2.4 - Information Management Exam Board: OCR Specification: 2016 - Unit 2 Management Information System (MIS) An MIS is used to collect, store, analyse and present data for an organisation. The system processes a large amount of data and organises it (such as in databases) so that it can be used for decision making and general data analysis . An efficient MIS can be used to display the financial status of an organisation, highlight areas of improvement and generate sales forecasts based on current data. Specifically, a bank could use an MIS for: Looking at the number of customers that visit each branch. Forecasting takings based on historical data. Profiling customers. Identifying customers who haven’t saved recently to target them for email. Benefits of an MIS: Integrated system: A Management Information System shares a large amount of data from multiple departments within an organisation to produce accurate reports. For example, financial data can be used to generate accurate pay slips. Decision Making: An MIS can be used to inform an organisation's decision making by highlighting areas that need improvement within the company. Powerful analysis: An MIS will use large data sets to provide accurate data analysis that can be used in many different ways by an organisation. Trends and patterns can be identified easily. Backup capabilities: Data can be stored centrally and backed up easily if a disaster occurs. Limitations of an MIS: Cost and installation: An MIS is an expensive tool that needs to be professionally set up and requires technical knowledge to maintain. Requires accurate data: If any data is incorrect or out of date then the analysis will consequently be inaccurate . Potentially disastrous decisions could be made as a result of incorrect data. Training: Employees will need to be trained to use the software accurately for maximum efficiency. Managing Information Data Collection Information can be collected in different ways e.g. paper forms, surveys, stock taking and data capture forms in databases. Example: A tennis club can create a form on their website that allows users to apply for membership and fill in key data such as their name, address and telephone number. Storage Collected data must be stored in a secure and easily-retrievable medium . This could be paper, magnetic, optical and cloud storage. Data is most conveniently stored in a database so that information can be added, removed or updated when necessary. Data must be stored securely to ensure it is protected against loss, accidental or via hacking / corruption. Sensitive data should be encrypted so that others cannot view / alter it without authorised access. Information should also be backed up in case the data is lost. Example: The tennis club can store data in a database using cloud storage as soon as a new member enters their information. Using cloud storage allows the tennis club to access that information from multiple access points and they will only pay for the amount of storage that they need and use. Retrieval Using a database to store information allows users to easily access data so that it can be updated or removed. Searches and queries can be easily performed on all tables in a database to show specific values using certain criteria. Example: The tennis club can submit a query in their member database to display all members whose membership will expire in the next month. They can then use that information to email a reminder to those members. Manipulating & Processing After collection and storage, data must be processed so that it is ready for the final stage: analysis. Data can be exported to other software , such as from a database and into a spreadsheet so that it can be manipulated , sorted and visualised . Graphs and charts can be created on data in a spreadsheet so that patterns and trends are easier to identify . Example: Member information in the tennis club can be exported to spreadsheet software that then allows for graph / chart creation using specific values, such as membership expiry date or membership type. Analysis To analyse the data is to see what can be learned from it, so important decisions can be made. Example: Analysing the charts made in the processing stage will allow the tennis club to identify key patterns. For example, they could see when most members sign up during the year and where the members travel in from. Using these patterns the club can then inform future practice. For example, if not many members sign up in August, a sale on membership can be created at this time to entice new members. Or if most members travel in from a certain area of town a bus system might be set up to help those members travel in more often. Q uesto's Q uestions 2.4 - Information Management: 1a. What is the purpose of an MIS ? [2 ] 1b. Describe 3 ways a bank could use an MIS . [3 ] 1c. Describe the benefits and limitations of an MIS . [10 ] 2. A charity for endangered birds (Bird Rescue UK) is creating a survey to send to scientists to find out which birds need protection status and are endangered in the UK. Describe how Bird Rescue UK can use each stage of data management : Data Collection Storage Retrieval Manipulation & Processing Analysis [3 each ] 2.3 - Quality of Information 3.1 - Data vs. Information Topic List

An overview of what desktop publishing (DTP) is, considerations designer must take and common forms such as posters, leaflets and business cards. Desktop Publishing (DTP) What is DTP? Desktop Publishing (DTP) software allows people to create documents with a mixture of graphics and text . Examples of desktop publishing software are Microsoft Publisher and Serif PagePlus . Desktop publishers can be used to produce documents such as business cards, leaflets, brochures, newspapers, magazines and newsletters . DTP software can be cheap and printers at home are more common these days so people can design and print their own documents. Professional-looking documents can be made simply and without an extensive knowledge of graphic design. The biggest advantage of using DTP is that it is frame based . Text and picture frames can be laid out on the page, and rotated, moved or resized as necessary. It is easy to import images from clip art or the web. The view of the page is known as WYSIWYG (W hat Y ou S ee I s W hat Y ou G et) because the view on the computer will be very similar to what you get when it is printed. What to consider when using DTP Orientation Will your document be landscape or portrait ? Some document types are more commonly one orientation than the other. For example, business cards are generally landscape but newsletters are more often portrait. Size The size of a typical piece of paper is A4. But that is too large for most DTP documents. The larger the number, the smaller the piece of paper . A5 is half the size of A4 and A3 is twice the size of A4. Documents can also be measured in millimetres, for example, an appropriate business card size is 85mm wide and 55mm high. House Style A house style is a set of rules to ensure that each document made by a person or company is part of an identity . To be consistent , each document should use the same logo, titles, colours, graphics and layout . For example, the NHS always uses a blue colour, the same logo and similar layout on each of its documents. Some companies have perfected their house style so that they are synonymous with a single colour - e.g. McDonald's use yellow and Coca-Cola use red and white . DTP Documents Business Cards A business card is a small piece of card that must be simple and stylish . The purpose of a business card is to clearly state the contact details of a person or company. Sharing your business card with other people is one way to promote your business or skills to attract new business partners or customers. A business card must be uncluttered and clearly display relevant contact information, such as an email address, phone number or physical address. Today, business cards may also state social media contacts, such as Facebook pages or Twitter accounts. Flyers A flyer is a small handout that advertises an event or new product. The purpose of a flyer is to clearly and quickly promote an event . It must be eye-catching and to-the-point so that people can immediately understand what it is about. Flyers are often handed out in the street or posted through letterboxes so if it is not clear people will just ignore it. A flyer should use a large title to promote the event, as well as appropriate graphics and information about the date, location and time. It should also contain contact details including a telephone number, website and email address. Posters A poster is a large piece of paper that is put up to advertise an event and display more information than a flyer . Posters should promote an event by using large titles and graphics to clearly describe where the event is taking place, when it is and why people should go. Because there is much more space on a poster than a flyer, additional information can be added and some kind of persuasion to entice passers by to attend. Leaflets A leaflet is a small folded handout that provides more information about an event or new product. The purpose of a leaflet is to give additional details about an event . It can be used before an event to describe the different parts, such as the different acts in a circus or different bands at a festival. It can also be used during an event, such as at a school fair to list the different stalls. Because it is folded over it can display a large amount of information, with both text and graphics . The front of the leaflet should clearly display the purpose of it and the text inside must be readable with images to break up the words. There may also be contact information inside the leaflet, such as directions to a website or social media page .

Learn about 11 key attributes that a respected and successful member of staff should develop in a work environment. Based on the 2016 OCR Cambridge Technicals Level 3 IT specification. 4.3 - Personal Attributes Exam Board: OCR Specification: 2016 - Unit 1 Any employee in an organisation must demonstrate positive qualities that makes them a useful worker . The following are some of the key attributes that a successful employee of an IT organisation should have. Self-motivation: Workers must be able to motivate themselves to produce high-quality work . They must arrive to work willing to face new challenges and retain a good attitude even when faced with difficulties. Leadership: Managers must show good leadership skills by respecting members of their team so that they are motivated and produce good work. A leader must delegate tasks and take responsibility for negative outcomes. Respect: Respect must be shown at all times to other members of staff and to customers . Employees should be polite and patient when dealing with requests and uphold the company's values . Dependability: Managers must be able to depend on their employees to complete work to the best of their ability and complete it on time . Employees should also be trustworthy and reliable to work on tasks independently. Punctuality: Arriving to work on time is important and shows a commitment to your job . Employees must show up on time to meetings and scheduled events so they don't miss out or upset others. Problem Solving: An employee must be able to look at a problem from different angles and perspectives in order to solve it. Workers must use logic and learn from previous mistakes . Determination: Workers should be focused on their job role and not give up on challenging tasks. Workers must be prepared to work on a dedicated task until it is fully completed . Independence: Workers should be able to work alone on tasks and not rely on other members of staff . They should be confident in finding a solution to a problem independently. Time Management: Most tasks will have a deadline and it is the worker or team's responsibility to ensure all work is completed before that date. Workers must be organised and plan ahead in case of unforeseen circumstances. Team Working: Most modern IT jobs involve group work , either within the office or using online communication across different sites. Workers must cooperate with their peers, share ideas and work together to complete tasks on time. Numerical Skills: Maths skills are required in IT jobs to ensure that jobs are completed accurately and within the budget . Workers may use calculators or spreadsheets to prevent mistakes. Verbal Skills: Spoken communication is a huge part of most jobs, whether that be face-to-face , on the phone or through video calls . Workers must be polite to customers and respectful to co-workers , using appropriate language at all times. Planning & Organisation: To ensure all deadlines are met , teams must carefully plan who will complete each task and by when. Companies must be well organised so that departments can work together and share information when necessary. Q uesto's Q uestions 4.3 - Personal Attributes: The Job Roles section (4.5 ) may help you answer these questions. 1. A games company are looking to hire a new manager to oversee the development of their next video game. Describe 4 personal attributes that the manager should have. [10 ] 2. A software company that develops web browsers is hiring a new programmer . Describe 4 personal attributes that the programmer should have. You must not describe the same attributes as Q1 . [10 ] 3. An animator is required at a large design and movie production studio. Describe 4 personal attributes that the animator should have. You must not describe the same attributes as Q1 or Q2 . [10 ] 4.2 - Communication Technology Topic List 4.4 - Ready for Work

Learn about different types of human computer interaction (HCI) such as audio, movement / gesture, touch and visual (command line and graphical user interface (GUI)). Based on Unit F160 (Fundamentals of Application Development) for the OCR Cambridge Advanced National in Computing (H029 / H129) (AAQ - Alternative Academic Qualification). Qualification: Cambridge Advanced National in Computing (AAQ) Unit: F160: Fundamentals of Application Development Certificate: Computing: Application Development (H029 / H129) 5.1.1 - Types of Human-Computer Interaction Watch on YouTube : Human-Computer Interaction Human-computer interaction (HCI) refers to the ways in which users engage with computers and is an important factor that must be considered when designing and developing an application . For each type of HCI you need to know its purpose , devices on which it is used , its advantages and disadvantages and how client requirements may affect its use . Human-Computer Interaction Types of User Interaction Audio allows users to interact with a system using voice commands . Body movements or gestures (e.g. hand waves or head turns ) can control or interact with applications . Touch allows users to interact by tapping , swiping , dragging or pinching directly on a screen . Graphical user interfaces ( GUIs ) provide a visual interface using windows , icons , buttons and menus . Command-line interfaces ( CLIs ) only allow interaction with the system by typing text commands into a terminal or shell . Q uesto's Q uestions 5.1.1 - Types of Human-Computer Interaction: 1. A company selling toys wants to create an app to advertise its latest products . Justify the suitability of each user interaction type for the company's app . [5 ] 2. Compare the GUI and CLI visual interaction methods, including their advantages and disadvantages . [8 ] 3. Explain when the audio interaction method would be appropriate . [ 3 ] In 2012 Milwaukee County Zoo started giving iPads to orangutans so they could use the touchscreen to draw pictures . D id Y ou K now? 4.3 - Decomposition Methods Topic List 5.1.2 - Types of Device