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Learn about the role of different server types including file, application, print, email, mail servers and the hypervisor. Based on the 2016 OCR Cambridge Technicals Level 3 IT specification. 3.1 - Server Types Exam Board: OCR Specification: 2016 - Unit 1 What is a server? A server is a powerful dedicated system on a network . It requires increased memory , storage and processing power than traditional computer systems to fulfill its role across the network. Servers need to be scalable - this means they must be adaptable and able to efficiently manage the needs of connected systems if more are added or some are removed . Servers have different roles so a company may use multiple , separate server types within their organisation, each with a specific purpose . Having separate servers is costly but beneficial as if one loses connection , others may still be usable . Also a server will be more efficient if it is only managing one resource (e.g. printers) at a time . File Server A file server centrally stores and manages files so that other systems on the network can access them. The server provides access security , ensuring that only users of the appropriate access level can access files. File servers can be used to automatically backup files , as per the organisation's disaster recovery policy. Using a file server frees up physical storage space within a business and can provide printing services too. Printer Server These servers control any printers on a network and manage printing requests by sending the document to an appropriate printer. Print servers use spooling to queue print jobs so that they are printed when the printer is ready. If a fault occurs with a certain printer, work can be automatically diverted to another available printer. Application Server These servers allow users to access shared applications on a network. All users will be able to access common applications like email software or word processing, but the server will also restrict certain applications to those with invalid access levels (such as hiding financial databases from employees outside of the finance department). Application updates can be simply deployed to the application server only , avoiding individual updates for each system and saving a lot of time . Installers can be hosted on an application server, allowing the software to be easily installed on other connected machines . Database Server These servers manage database software that users on the network can access and use to manipulate data . Data held on the server will be stored in a database accessible from multiple connected computers . The data can be modified using query languages such as SQL. Storing data on a database server, rather than individual computers, is more reliable . A database server for a business also allows for scaling - for example, the database can be increased in size if the customer base grows. Web Server A web server manages HTTP requests from connected devices to display web pages on web browsers . A request (e.g. csnewbs.com) is sent to the web server. The server contains a list of known URLs and their matching IP addresses . The server contacts the server where the web page is held and delivers the web page to the client . Mail Server These servers send and receive emails using email protocols (SMTP & POP) allowing email communication between other mail servers on other networks. The server makes sure emails are delivered to the correct user on the network. Email servers can store company address books making internal communication easier for organisations. The server may have anti-spam functions to reduce junk mail. Hypervisor A hypervisor allows a host machine to operate virtual machines as guest systems. The virtual machines share the resources of the host , including its memory, processing power and storage space. This type of technology is called virtualisation . The guest machines are isolated so if one failed, the other guests and the hosts are not affected - demonstrating good security . The hypervisor optimises the hardware of the host server to allow the virtual machines to run as efficiently as possible. Q uesto's Q uestions 3.1 - Server Types: 1a. What is a server ? Why does it need to be scalable ? [2 ] 1b. Give two reasons why a company may use multiple , separate servers . [2 ] 1c. State the 7 types of server . [1 each ] 2. A medium-sized animation company working on a movie are considering buying a server. Describe each type of server and the different roles they have. a. File Server b. Printer Server c. Application Server d. Database Server e. Web Server f. Mail Server g. Hypervisor [4 each ] 3. What type of technology does a hypervisor use to control multiple virtual machines? [1 ] 2.7 - Protocols Topic List 3.2 - Virtualisation

Learn about how to convert between the denary (decimal), binary and hexadecimal number systems. Based on the J277 OCR GCSE Computer Science specification (first taught from 2020 onwards). Exam Board: OCR 2.4a: Number Systems Specification: J277 Watch on YouTube : Binary and Denary Hexadecimal Number System Ranges Binary to Denary Denary to Binary Binary to Hexadecimal Hexadecimal to Binary Denary to Hexadecimal Hexadecimal to Denary What is binary? By now you should know that computer systems process data and communicate entirely in binary . Topic 2.3 explained different binary storage units such as bits (a single 0 or 1), nibbles (4 bits) and bytes (8 bits). Binary is a base 2 number system. This means that it only has 2 possible values - 0 or 1 . What is denary? Denary (also known as decimal ) is the number system that you've been using since primary school. Denary is a base 10 number system. This means that it has 10 possible values - 0, 1, 2, 3, 4, 5, 6, 7, 8, and 9 . Binary & Denary Convert from binary to denary: Convert from denary to binary: Hexadecimal What is hexadecimal? Hexadecimal is a base 16 number system. This means that it has 16 possible values - 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, A, B, C, D, E and F . Hexadecimal is used as a shorthand for binary because it uses fewer characters to write the same value . This makes hexadecimal less prone to errors when reading or writing it , compared to binary. For example, 100111101011 in binary is 9EB in hexadecimal. Hexadecimal only uses single-character values. Double-digit numbers are converted into letters - use the table on the right to help you understand. Binary to hexadecimal: Hexadecimal to binary: Converting from denary to hexadecimal / hexadecimal to denary To convert from denary to hexadecimal or from hexadecimal to denary , it is easiest to convert to binary first . However, it is possible to convert directly from denary to hexadecimal or directly from hexadecimal to denary . The videos below explain both methods . Denary to hexadecimal: Hexadecimal to denary: Watch on YouTube Watch on YouTube Watch on YouTube Watch on YouTube Watch on YouTube Watch on YouTube Q uesto's Q uestions 2.4a - Number Systems: 1. Explain why hexadecimal numbers are used as an alternative to binary . Use an example . [ 3 ] 2. Convert the following values from binary to denary : a. 00101010 b. 11011011 c. 01011101 d. 11101110 e. 01011111 [1 each ] 3. Convert the following values from denary to binary : a. 35 b. 79 c. 101 d. 203 e. 250 [1 each ] 4. Convert the following values from binary to hexadecimal : a. 11110101 b. 01100111 c. 10111010 d. 10010000 e. 11101001 [1 each ] 5. Convert the following values from hexadecimal to binary : a. C2 b. 8A c. DE d. 54 e. F7 [1 each ] 6. Convert the following values from denary to hexadecimal : a. 134 b. 201 c. 57 d. 224 e. 101 [1 each ] 7. Convert the following values from hexadecimal to denary : a. 32 b. A5 c. 88 d. C0 e. BE [1 each ] Click the banners below to try self-marking quizzes (Google Forms) on these topics. Binary to Denary: Denary to Binary: Binary to Hexadecimal: Hexadecimal to Binary: 2.3 - Data Units Theory Topics 2.4b - Binary Addition & Shifts

Learn about common prevention methods of minimising cyber security risks including anti0malware, firewalls and penetration testing. Based on the J277 OCR GCSE Computer Science specification (first taught from 2020 onwards). 4.2: Preventing Vulnerabilities Exam Board: OCR Specification: J277 Watch on YouTube : Preventing Vulnerabilities Penetration Tests Penetration tests are carried out as part of ethical hacking. The purpose of a penetration test is to review the system's security to find any risks or weaknesses and to fix them . Internal tests are to see how much damage could be done by somebody within the company with a registered account. External tests are for white hat hackers to try and infiltrate a system from outside the company . Anti-Malware Software Anti-malware software is used to locate and delete malware, like viruses, on a computer system. The software scans each file on the computer and compares it against a database of known malware . Files with similar features to malware in the database are identified and deleted . There are thousands of known malware, but new forms are created each day by attackers, so anti-malware software must be regularly updated to keep systems secure. Other roles of anti-malware software: Checking all incoming and outgoing emails and their attachments . Checking files as they are downloaded . Scanning the hard drive for viruses and deleting them . Firewall A firewall manages incoming and outgoing network traffic . Each data packet is processed to check whether it should be given access to the network by examining the source and destination address . Unexpected data packets will be filtered out and not accepted to the network. Other roles of a firewall include: Blocking access to insecure / malicious web sites . Blocking certain programs from accessing the internet . Blocking unexpected / unauthorised downloads . Preventing specific users on a network accessing certain files . Secure Passwords ******** Usernames must be matched with a secure password to minimise the chances of unauthorised users accessing a system. Passwords should contain a mix of uppercase and lowercase letters , punctuation and numbers . Passwords should be of a substantial length (at least 8 characters) and should be regularly changed . User Access Levels Access levels are used to only allow certain users to access and edit particular files. ' Read-Only ' access is when a user can only view a file and is not allowed to change any data . For example, a teacher might set homework instructions as read-only for students to view. ' Read and Write ' access allows a user to read and edit the data in a file. For example, a teacher might set an online workbook as read and write access for students to fill in. It is important to set access levels so that only authorised users can view and change data. The more users who have access to a file, the more likely it is to be compromised. Certain users may also have no access to a file - when they can't view or edit it. Encryption Encryption is the process of scrambling data into an unreadable format so that attackers cannot understand it if intercepted during transmission. The original data (known as plaintext ) is converted to scrambled ciphertext using an encryption key . Only at the correct destination will the encryption key be used to convert the ciphertext back into plaintext to be understood by the receiving computer. Physical Security A lock can be used to prevent access to server rooms or locations that store confidential data . Only authorised personnel with a matching key will have access. Biometric devices require the input of a human characteristic (such a fingerprint , iris or voice ). The biometric data is checked against previously inputted data in a database. Only a match will allow access to the user. Other forms of physical security include keycards , security staff , CCTV cameras and alarms . Q uesto's Q uestions 4.2 - Preventing Vulnerabilities: 1. Describe the purpose of penetration tests . [2 ] 2. Describe the purpose of anti-malware software and its different roles . [ 4 ] 3. Describe the purpose of a firewall and its different roles . [ 4 ] 4. State three rules for choosing a strong password . [ 3 ] 5. Describe the three types of access level . [6 ] 6a. Describe the purpose of encryption . [ 2 ] 6b. Explain how encryption works, using the terms plaintext , key and ciphertext . [ 4 ] 4.1 - Security Threats Theory Topics 5.1 - Operating Systems

Learn about the two types of language levels, high level and low level, including explanations and examples. Based on the 2020 Eduqas (WJEC) GCSE specification. 7.1: Language Levels Exam Board: Eduqas / WJEC Specification: 2020 + There are two types of programming languages used within computer systems: High-Level Languages Why do programmers use high-level languages? H igh-level programming languages use code written in a way that is similar to a natural human language , such as English, making it easier to understand and use the language. Using high-level languages leads to fewer errors and allows for more powerful and complex commands compared to low-level languages. However, a high-level language must be translated into machine code (binary) before it can be run, as high-level languages cannot be executed directly by the CPU . Popular high-level languages: PYT HON C++ Ja v a Visual Basic Low-Level Languages Low-level languages do not closely resemble a natural human language , making it harder for humans to understand and write in. Low-level languages are used when a program must be executed quickly or when programmers need to write code that interacts directly with the hardware , such as device drivers. There are two types of low-level language : Machine Code This is the pure binary code that computers can directly process and execute . It is extremely tedious and difficult for humans to understand and write machine code. However, machine code can be used when a programmer needs to perform a very specific command that can't be done in a high-level language. Machine code will be executed faster than high-level programs because it is already in a format the CPU can execute and does not need to be translated . 0010 1011 0101 0101 0110 0111 0101 0001 0101 0101 0101 0100 1010 1010 1010 1010 1111 1110 0010 1001 0100 1001 0010 0111 0111 0101 0011 1010 1000 0101 0110 0111 0000 1010 1010 0011 1101 1001 0010 1101 0010 0100 1001 0011 1010 1001 0101 0101 0010 0101 0111 0101 0101 1000 1011 0111 Assembly Language Assembly language uses specialised command mnemonics to perform actions . See the Assembly Language section in the programming tab for a list of mnemonics such as INP , OUT and HLT . Assembly language is preferred by many programmers over machine code because it is easier to understand and spot errors . It is faster to execute than high-level languages and, like machine code, can be used to directly control the CPU . Q uesto's Q uestions 7.1 - Language Levels: 1a. Describe three reasons why programmers use high-level languages . [ 3 ] 1b. Explain one limitation of using high-level languages . [2 ] 2a. Describe a key difference between low-level languages and high-level languages . [ 2 ] 2b. Describe when a low-level language would be used instead of a high-level language . [2 ] 2c. Describe an advantage and a disadvantage of writing directly in machine code . [2 ] 2d. Describe what assembly language is. Give one benefit to using assembly language instead of machine code and one benefit to using it instead of a high-level language . [3 ] 3. Compare high-level and low-level languages by stating which is: a. Easier to understand [ 1 ] b. Requiring translation [ 1 ] c. Quicker to execute [ 1 ] INP STA Number1 OUT HLT Number1 DAT 6.2 - Utility Software Theory Topics 8.1 - Programming Principles

Learn how to make simple calculations in Python. Try practice tasks and learn through text and images. Perfect for students learning GCSE Computer Science in UK schools. top Python 3b - Simple Calculations Simple Calculations in Python You can perform calculations on numbers in Python using the four main operators : print ( 89 + 47) print ( 89 - 47) print ( 89 * 47) print ( 89 / 47) = 136 42 4183 1.8936170212765957 For addition , use the plus sign + To subtract numbers, use the dash symbol – (but not an underscore _ ) For multiplication , use an asterisk * which can be made by pressing Shift and 8 on a typical keyboard. To divide numbers, use a forward slash / (but not a backslash \ ) Use a string and the calculation to make the output user friendly . print ( "53 x 7 =" , 53 * 7) = 53 x 7 = 371 Simple Calculations Task 1 ( + - * /) Print four different simple calculations, using a different operator ( + - * / ) for each. Make the output user friendly by also showing the calculation (not just the answer). Copy the divide symbol here using Ctrl and C : ÷ Example solution: 18 + 35 = 53 18 - 35 = -17 18 x 35 = 630 18 ÷ 35 = 0.5142857142857142 Using Variables in Calculations You can also perform calculations on variables . The example below has the values of the variables pre-written. You need to store the result in a variable . The total variable has been used to store the result of the multiplication. num1 = 12 num2 = 20 total = num1 * num2 print ( "The total is" , total) = The total is 240 The example below allows the user to input values . num1 = int ( input ( "Enter number one: " )) num2 = int ( input ( "Enter number two: " )) total = num1 + num2 print ( "The to ta l is" , total) Enter number one: 21 Enter number two: 82 The total is 103 = Don't leave the user in the dark, better user interfaces are clear and explain what outputted values mean: num1 = int ( input ( "Enter number one: " )) num2 = int ( input ( "Enter number two: " )) answer = nu m1 - num2 print (num1 , "-" , n um2 , "=" , answer) Enter number one: 83 Enter number two: 29 83 - 29 = 54 = Simple Calculations Task 2 ( Divide by 3) Use an input line with int to ask the user to enter a number . Divide the number by 3 and output the result . Example solution: Enter a number: 11 11 divided by 3 is 3.6666666666666665 Simple Calculations Task 3 ( Add 3 Numbers ) Make three input lines using int to ask the user to enter three numbers . Add the numbers together and output the total . Example solution: Enter the first number: 45 Enter the second number: 32 Enter the third number: 19 The total is 96 ⬅ 3a - Data Types Section 3 Practice Tasks ➡

Learn how to use mathematical operators in Python. Try practice tasks and learn through text and images. Perfect for students learning GCSE Computer Science in UK schools. top Python 4b - Mathematical Operators Modulo Division The modulo operator - the percentage symbol % - will work out the remainder left over when one value is divided by another. print (30 % 6) = 0 30 ÷ 6 = 5, which is a whole number, so there is no remainder and 0 is output . print (30 % 7) = 2 30 ÷ 7 = 4 remainder 2 ; so the remainder is output . You can use modulo with variables too: num1 = 33 num2 = 4 print ( "The remainder is" , num1 % num2) The remainder is 1 = A common use of modulo is to check if a number is odd or even . If a number has no remainder when divided by 2 then it is even . = num = int ( input ( "Enter a number: " )) if num % 2 == 0: print (num, "is even." ) else : print (num , "is odd." ) Enter a number: 400 400 is even. Enter a number: 191 191 is odd. = Modulo Div i sion Task 1 ( Remainder) Ask the user to input a whole number . Use the modulo operator ( % ) to check if there is a remainder when the user's number is divided by 5 . Print the re mainder. Example solution: Enter a number: 123 The remainder when divided by 5 is 3 Modulo Div i sion Task 2 ( Rollercoaster) Use the odd/even program above to help solve this problem: A rollercoaster only lets people on in groups of 4 . Ask the user to input a number for how many people are in their group. Check if that number is directly divisible by 4 using modulo division ( % ). If it is then print “Perfect groups of four!” Else print “You will be split up” . Example solutions: Welcome to the Hyper Coaster! How many in your group? 6 You will be split up! Welcome to the Hyper Coaster! How many in your group? 12 Perfect groups of four! Integer Division Integer division removes any decimal numbers when performing division , leaving just the integer (whole number ). In Python integer division is performed using // . print (20 / 3) print (20 // 3) = 6.666666666666667 6 Integer Div i sion Task 1 ( Integer Division by 5 ) Use an input line with int to ask the user to enter a number . Use integer division ( // ) to divide the number by 5 without keeping any decimal values . Challenge: Improve your solution by altering the print line to be more user friendly . Example solutions: Enter a number: 27 5 Enter a number: 27 5 goes into 27 5 times. Integer Div i sion Task 2 ( Plane Rows) A large plane has 6 seats in each row. Input the number of passengers on the plane and use integer division to work out how many full rows will be filled. Example solution: How many passengers are there in total? 174 There will be 29 full rows on the plane. Exponent (Powers) An exponent is the number of times a value is multiplied by itself , for example 2 = 2 x 2 x 2 = 8 . The symbol to represent an exponent in Python is ** . For example: 4**2 represents 4 which is also 4 x 4 . 3 2 print (4**4) = 256 base = 5 exponent = 4 print (base**exponent) 625 = Exponent Task 1 ( Square Number) Use an input line with int to ask the user to enter a number . Output the square of this number. Example solution: Enter a number: 12 12 squared is 144 Exponent Task 2 ( Custom Exponent) Use an input line with int to ask the user to enter a number, this will be the base . Make another input line with int to ask for the exponent . Use ** between the base and the exponent and print it. Challenge: Make your solution better by including the base and exponent in the print line. Example solutions: Enter the base: 7 Enter the exponent: 3 343 Enter the base: 7 Enter the exponent: 3 7 to the power of 3 is 343 ⬅ 4a - If Statements 4 c - Log ical Operators ➡

Learn about the differences between wired and wireless networks. Based on the J277 OCR GCSE Computer Science specification (first taught from 2020 onwards). 3.2a: Wired & Wireless Networks Exam Board: OCR Specification: J277 Watch on YouTube : Wired Networks Wireless Networks Encryption Wired Connections Wireless Connections Wireless connections, such as WiFi or Bluetooth , use no cables but require a wireless network interface card (WNIC ). Wireless connections generally have a slower speed and can be affected by the computer's distance from the wireless router as well as obstacles like walls or bad weather. Wired connections use physical cables , such as copper or fibre optic wires , and require a network interface card (NIC ) to connect to a network. These wired connections use a wired connection protocol - most commonly Ethernet . Restricted Movement Faster More Secure NIC Required Freedom of Movement Slower Less Secure WNIC Required Encryption Wireless connections are less secure and require encryption . Encryption is the process of scrambling data into an unreadable format so that attackers cannot understand it if intercepted during transmission. The original data (known as plaintext ) is converted to scrambled ciphertext using an encryption key . Only at the correct destination will the encryption key be used to convert the ciphertext back into plaintext to be understood by the receiving computer. Q uesto's Q uestions 3.2a - Wired & Wireless Networks: 1. Briefly compare wired and wireless networks in terms of movement , transmission speed , security and required hardware . You could answer this in the form of a table. [ 8 ] 3.1b - Network Hardware & Internet Theory Topics 3.2b - Protocols & Layers

Learn about what embedded systems are and examples of them. Based on the J277 OCR GCSE Computer Science specification (first taught from 2020 onwards). 1.3: Embedded Systems Exam Board: OCR Specification: J277 Watch on YouTube : Embedded Systems Example: A washing machine has a control chip that manages the different program cycles. An embedded system is a computer system built into a larger machine to provide a means of control . Embedded systems perform a specific pre-programmed task which is stored in ROM . An embedded system uses a combination of hardware and software . They perform only specific tasks and often have a small amount of storage and low processing power . Example: A traffic light has a control chip that determines when to change to a green or red light. Q uesto's Q uestions 1.3 - Embedded Software: 1. What is an embedded system ? [3 ] 2a. Give two examples of an embedded system. [ 2 ] 2b. Research and describe another two examples of an embedded system. [ 4 ] 1.2 - CPU Performance 2.1 - Primary Storage Theory Topics

The fifth part of a quick guide to the basics of Python aimed at Key Stage 3 students. Learn about how selection works and how to use if statements. Python - #5 - Selection 1. Using if Statements Using if enables your program to make a choice . There are a few things you need to remember : if is lowercase - it should turn orange. You must use double equals == You need a colon : at the end of your if line. The line below your if line must be indented . Task 1 - Create a new Python program and save the file as 5-Selection.py Use the picture to help you ask what your favourite food is . Run the program and test it works. To indent a line press the tab key on your keyboard. Indentation is important as it tells Python what is within the if statement and what isn't. 2. Using elif elif stands for 'else if '. It is used to respond in a different way depending on the input. elif works exactly the same as an if line so if you make a mistake look up at task 1 to help you. Task 2 - Write an elif line that responds differently to your favourite food question from task 1. e.g. "Yum!" if someone enters "pasta". 3. Using else It is impractical to have hundreds of elif lines to respond to different inputs. else is used to respond to anything else that has been entered in a general way. The else line works a bit differently, so look carefully at the picture . Task 3 - Write an else line that responds to anything else the user enters for your favourite food question. 4. Multiple elifs Despite what you did in task 3, programs can be expanded with more than one elif line. Underneath your first elif line but before your else line, add at least two more elif sections that respond differently depending on what is entered. Use the elif line from the task 2 picture to help you. Task 4 - Read the description above and use task 2 to help you. Challenge Programs Use everything that you have learned on this page to help you create these programs... Challenge Task 1 - Spanish Translation Create a new Python program. Save it as ' 5-Translator.py ' Add a comment at the top with your name and the date. Create a program that asks for a number between 1 and 4. Use if and elif statements to see what the user has entered and print a statement that displays the chosen number in Spanish - use the image to help you understand. BONUS : Add an else line for any numbers higher than 4. When you run it, it could look something like this: Challenge Task 2 - Able to Vote Create a new Python program. Save it as ' 5-Vote.py ' Add a comment at the top with your name and the date. Create a program that asks for their age. Use an if statement to see if the age is more than 17 (use > instead of ==). If the age is over 17, then print "You are old enough to vote!" Use an else statement to print a different message for everyone else. When you run it, it could look something like this: Challenge Task 3 - Totals Create a new Python program. Save it as ' 5-Totals.py ' Add a comment at the top with your name and the date. Use an int input line to ask the user for number 1. Use an int input line to a sk the user for number 2. Multiply the two numbers together and save it into a variable called total. If the total is over 9000, then print "It's over 9,000!!!" Use an else statement to print the total if it is less than 9000. When you run it, it could look something like this: <<< #4 Calculations #6 Turtle >>>

Learn about protocols including FTP, HTTP, POP, SMTP, SNMP, TCP, UDP, ICMP, IP and the TCP/IP stack. Resources based on Unit F161 (Developing Application Software) for the OCR Cambridge Advanced Nationals in Computing (H029 / H129) AAQ (Alternative Academic Qualification). Qualification: Cambridge Advanced Nationals in Computing (AAQ) Certificate: Computing: Application Development (H029 / H129) Unit: F161: Developing Application Software 3.2 - Protocols Watch on YouTube : Protocols TCP/IP Stack You need to know the role and uses of specific common protocols (FTP , HTTP , POP , SMTP , SNMP , TCP , UDP , ICMP , IP ). You also need to understand the structure , content and use of the 4-layer TCP/IP stack . What You Need to Know Common Protocols ? YouTube video uploading soon TCP/IP Stack ? YouTube video uploading soon Q uesto's Q uestions 3.2 - Protocols: 1. What? [2 ] 2. What? [1 ] 3. What? [1 ] 4. What? [1 ] ? D id Y ou K now? 3.1 - APIs Topic List 4.1 - Security Considerations

Learn about different data structures such as arrays, lists and records. Also, the difference between static and dynamic data structures and how to design files. Based on the 2020 Eduqas (WJEC) GCSE specification. 5.1: Data Structures & File Design Exam Board: Eduqas / WJEC Specification: 2020 + What is a Data Structure? A data structure is a way of efficiently organising data . There are two general forms of data structures: Static Data Structures The size of a static data structure cannot change e.g. if a data structure has 20 elements, no additional elements can be added or removed. The values of the data elements can be changed, but memory size is fixed when allocated at compile time. Because a static data structure holds a certain number of data elements they are easier to program because the size of the structure and the number of elements never change. An array is an example of a static data structure. Examples: A static data structure could be an array of teams in the Premier League. The data elements will change each year when teams are relegated and promoted but there will always be 20 teams. Dynamic Data Structures The size of a dynamic data structure can change as the program is being run , it is possible to add or remove data elements. Dynamic data structures make the most efficient use of memory but are more difficult to program , as you have to check the size of the data structure and the location of the data items each time you use the data. A list is an example of a dynamic data structure. A dynamic data structure could be a list of all teams in the Premier League that won their last match. Data elements (teams) will be added or removed across the season. Types of Data Structures List A list is a dynamic data structure that has the data elements stored in the order they were originally added to memory . Every data structure starts at 0, not 1 . Lists store data elements in the order they were added, so the first doctor is 0 and the most recent doctor is 12. An example list of the main Doctor Who actors Array An array is a static data structure that can hold a fixed number of data elements . Each data element must be of the same data type i.e. real, integer, string. The elements in an array are identified by a number that indicates their position in the array. This number is known as the index. The first element in an array always has an index of 0 . You should know how to write pseudo code that manipulates arrays to traverse, add, remove and search data. The following steps uses Python as an example. Traversing an Array To traverse (' move through ') an array a for loop can be used to display each data element in order. 'Inserting' a value In an array the size is fixed so you cannot insert new values, but you can change the value of elements that already exist. Overwriting the fourth element (Daphne) with a new value (Laura) will change it from Daphne to Laura. Example code for traversing: Example code for inserting: Output: Output: 'Deleting' a value In an array the size is fixed so you cannot delete values, but you can overwrite them as blank . Overwriting the second element (Shaggy) with a blank space makes it appear deleted. Example code for deleting: Output: Searching an Array For large arrays a for loop is needed to search through each element for a specific value . This example checks each name to see if it is equal to Velma. Example code for searching: Output: Two-Dimensional Array Often the data we want to process comes in the form of a table . The data in a two dimensional array must still all be of the same data type , but can have multiple rows and columns . The two-dimensional array to the right shows the characters from Scooby Doo along with their associated colour and their species. Each value in the array is represented by an index still, but now the index has two values . For example [3] [0] is 'Daphne'. We measure row first , then column . Searching a two-dimensional array: To print a specific data element you can just use the index number like Daphne above. To search for a specific value you will need two for loops, one for the row and another for the values of each row. The example to the right is looking for the value of 'Velma' and when it is round it prints the associated data from the whole row. Example code for printing: Output: Example code for searching: Output: Records Unlike arrays, records can store data of different data types . Each record is made up of information about one person or thing. Each piece of information in the record is called a field (each row name). Records should have a key field - this is unique data that identifies each record . For example Student ID is a good key field for a record on students as no two students can have the same Student ID. Data files are made up of records with the same structure. It would be most efficient for the fields in a record to be stored next to each other so that the data can be read into the record data structure in memory for processing by the CPU. In an exam you may be asked to state and design a data structure for a given scenario. If the data structure can hold values of the same data type you should draw an array , usually a 2D array for multiple rows and columns. Remember that a record is required to store values of different data types . Example questions: "A video gamer has recorded their three lap times in four Mario Kart courses." " State and design the most suitable data structure for this data." A two-dimensional array is most suitable because only one data type ( real ) is stored. "A vet surgery stores data on all dogs and cats including the animal's name, age (in years), weight (in kg) and whether or not it has been vaccinated." " State and design the most suitable data structure for this data for four animals ." A record is most suitable because the data structure requires different data types . Q uesto's Q uestions 5.1 - Data Structures: 1. Give two differences between static and dynamic data structures . [ 4 ] 2. Describe the differences between a list , array and record . [ 3 ] 3. A one-dimensional array looks like this: TigerBreeds("Sumatran","Indian","Malayan,"Amur") Write the code to: a. Print the element with the index of 3. [ 2 ] b. Change Indian to South China. [ 2 ] c. Remove the Amur element. [ 2 ] d. Search through the array for 'Malayan'. [ 2 ] 4. State and design the most suitable data structure for these scenarios: a. For each book in a bookshop, the staff need to record the title, author, number of pages and whether or not it is a signed copy. Include data for three books. [ 3 ] b. Four dieters are recording how many kilograms they have lost each month for 5 months. [ 4 ] 5. Design a file that stores the first initial, surname, age and hair colour of each member of a family. [ 8 ] Designing Data Structures Data is stored in files when it needs to be kept after the program has stopped running . To learn how to write code for file handling (e.g. opening, writing to, reading from and closing files) in Python click here . Designing a file requires more than just the field name (e.g. Name) and data values (e.g. Rebecca). The data type (e.g. string) and any validation checks (e.g. format check) should also be considered. Below is an example file design for a bakery. Designing Files 4.8 Compression Theory Topics 6.1 - Operating Systems

Learn about things to consider when trying to make a good impression at work, including written, verbal and physical considerations. Based on the 2016 OCR Cambridge Technicals Level 3 IT specification. 4.1 - Communication Skills Exam Board: OCR Specification: 2016 - Unit 1 Communication skills are vital for anybody working within the IT industry. Employees will need to communicate with other members of their team and with those who encounter issues with their computer systems. Interpersonal Skills Communication is not just through speaking to another person, behaviour is also important. Employees should sit up straight in their chairs to show interest and eye contact should be maintained when speaking to another person or listening in a meeting. It is important to speak clearly so that others can understand what you are trying to say. Verbal Communication Employees should know when to use informal and formal language appropriately. For example, formal language should be used in meetings as it is a work environment . Employees should think carefully about when to use technical terms . Technical terminology should be used when discussing issues with technicians but simplified explanations should be given to customers who may be inexperienced with their systems. Questioning Techniques Questioning is used to uncover problems in order to solve them . Closed questions will be direct and prompt a short, often one-word answer, such as "How many times have you tried to log in?". Open questions don't have an obvious answer and may elicit an opinion , such as "Why are you using Internet Explorer instead of Google Chrome?". Avoid leading questions - where you expect a certain response from the answerer, such as "Is the system always this slow?" Written Communication Again this form of communication can be formal - such as a letter to apply for a job - or informal - like sending a text or instant message to a team member. There are a number of considerations to take before deciding whether communication should be formal or informal. For example, if the communication is between peers or external agencies (such as other companies or customers), any policies the organisation has in place and whether the communication will be legally recorded (such as saving all email correspondence). Barriers to Communication There are several reasons why communication between people may be received or understood incorrectly . For example, noise in the room , language (this could be different spoken languages or the use of difficult technical terms ) and impairments (such as a hearing or visual impairment ). Another barrier is distraction - an email may be delayed because an employee is distracted by social media or other co-workers. Phones should also be turned off or silent during meetings. Q uesto's Q uestions 4.1 - Communication Skills: 1. Describe 3 interpersonal actions that an employee should follow when speaking or listening to other team members. [ 3 ] 2. Explain when an employee should use technical terms and when they should simplify their explanations . [ 4 ] 3. Describe the difference between closed , open and leading questions , giving an example of each. [6 ] 4. Describe 3 things that should be considered when deciding between formal or informal written communication . [3 ] 5. Describe 3 different barriers to successful communication . [3 ] 3.5 - Business Systems Topic List 4.2 - Communication Technology