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Learn about the seven steps of the fetch-decode-execute cycle and important registers in the CPU. Based on the 2020 Eduqas (WJEC) GCSE specification. 1.2: The FDE Cycle Exam Board: Eduqas / WJEC Specification: 2020 + The Fetch - Decode - Execute (FDE) cycle is performed by the CPU millions of times every second. This cycle is how the CPU processes data and instructions for each program or service that requires its attention. Important Registers A register is a small storage space for temporary data in the CPU . Each register has a specific role . There are five essential registers used in the FDE cycle : Program Counter (PC) A register that tracks the RAM address of the next instruction to be fetched . Memory Address Register (MAR) A register that tracks the RAM address of the instruction that is to be fetched . Memory Data Register (MDR) The MDR stores the instruction that has been transferred from RAM to the CPU . Current Instruction Register (CIR) A register that stores the instruction that has been fetched from RAM , and is about to be decoded or executed . Accumulator (ACC) The ACC stores the result of mathematical or logical calculations . Fetch - Decode - Execute Cycle The essential idea of the FDE cycle is that instructions are fetched from RAM , to be decoded (understood) and executed (processed) by the CPU . 1. The Program Counter (PC ) register displays the address in RAM of the next instruction to be processed . This value is copied into the Memory Address Register (MAR ). 0054 2. The PC register is increased by 1 . This prepares the CPU for the next instruction to be fetched. 0055 3. The CPU checks the address in RAM which matches the address held in the MAR . 0054 4. The instruction in RAM is transferred to the Memory Data Register (MDR ). 5. The instruction in the MDR is copied into the Current Instruction Register (CIR ). MDR MDR CIR 6. The instruction in the CIR is decoded (understood) and executed (processed). Any result of an execution is stored in the Accumulator (ACC ) register. CIR ACC 7. The cycle repeats by returning to the first step and checking the program counter for the address of the next instruction . Q uesto's Q uestions 1.2 - The Fetch - Decode - Execute (FDE) Cycle: 1 . What is the purpose of the registers ? [1 ] 2 . Describe the purpose of each register : a. The Program Counter (PC) [ 1 ] b. The Memory Address Register (MAR) [ 1 ] c. The Memory Data Register (MDR) [ 1 ] d. The Current Instruction Register (CIR) [ 1 ] e. The Accumulator (ACC) [ 1 ] 3. Draw a diagram of the seven steps of the Fetch - Decode - Execute cycle . [7 ] 1.1 - The CPU 1.3 - Primary Storage Theory Topics

A list of programming topics including HTML, Greenfoot, Python. All Programming Topics Python HTML Greenfoot Assembly Language App Inventor 2

Learn about two methods of representing negative numbers in binary - sign and magnitude and two's complement. Based on the 2020 Eduqas (WJEC) GCSE specification. 4.2: Signed Binary Exam Board: Eduqas / WJEC Specification: 2020 + What are Sign and Magnitude and Two's Complement? Sign and Magnitude and Two's Complement are both methods of writing positive and negative binary values . Sign and Magnitude is simpler but will cause incorrect answers if used in binary calculations . Two's Complement is more complex but will generate correct answers when used in binary calculations . Sign & Magnitude The most significant bit (MSB ) is the largest bit of a binary number - the one furthest to the left . The MSB is the sign - it represents whether the binary value is positive or negative . If the sign is 0 then the binary number is positive . If the sign is 1 then the binary number is negative . The other bits represent the magnitude - the value of the binary number. For an 8-bit binary number , the range is -127 to 127 , because only 7 bits are used to define the magnitude. Sign & Magnitude: Problems Sign and magnitude is not commonly used by computers for two main reasons: Performing binary addition and subtraction (see section 4.3 ) will often cause a wrong result . In the example below, -7 + 3 should equal -4 but the result given is 2. + Sign and magnitude creates two different values for 0 - positive 0 and negative 0 which is incorrect. Two's Complement Two's complement is a method of representing positive and negative binary values. It is used often by computers because binary calculations will work correctly and there is only one value for zero. Two's Complement: Denary to Binary To represent a negative value using two's complement follow these steps: Write out the positive value in binary . Start on the right-hand side and move along, copy all 0s until you get to the first 1 . The first 1 is copied too. After the first 1 invert each value (change to its opposite ). So 0 becomes 1 and 1 becomes 0 . 1. 2. 3. Two's Complement: Binary to Denary To convert a binary number to denary using two's complement you must remember that the MSB is a negative value . Just add the numbers with 1 together to work out the denary value . Q uesto's Q uestions 4.2 - Signed Binary: Sign & Magnitude 1. Using sign and magnitude , convert the following values to denary : a. 00011101 b. 11100011 c. 10110110 d. 01001111 [1 each ] 2. Using sign and magnitude , convert the following values to binary : a. 83 b. -13 c. -102 d. -24 [1 each ] 3. Describe two problems when using sign and magnitude . [ 4 ] 4. Using sign and magnitude , the range of numbers that can be represented in 6 bits is from - 31 to + 31 . State the range of numbers that can be represented using sign and magnitude in the following bits: a. 8 bits b. 4 bits [1 each ] Two's Complement 1. Using two's complement , convert the following values to binary : a. -20 b. -49 c. -87 d. -113 [2 each ] 2. Using two's complement , convert the following values to denary : a. 10110010 b. 11101110 c. 01101011 d. 10011111 [2 each ] Watch the video to learn how sign and magnitude is used to represent negative numbers in binary . Watch the video to learn how two's complement is used to represent negative numbers in binary . Watch on YouTube Watch on YouTube 4.1 - Number Systems Theory Topics 4.3 - Binary Calculations

The first part of a quick guide to the basics of Python aimed at Key Stage 3 students. Learn about comments and printing. Python - #2 - Variables 1. Number Variables A variable is a value that can change . Imagine there are 20 biscuits in a jar. Then I eat one. Now there are only 19. You must state what the value of a variable is before it is used . e.g. biscuits = 20 Task 1 - Create a new Python program and save the file as 2-Variables.py Create a variable called sweets and give it the value 15. Then print sweets. Variable names cannot have spaces . You can use underscores if you want, e.g. num_of_eggs When you are printing variables, you don't put them in speech marks . Otherwise, it will print the variable name and not the value. 2. String Variables A string is a programming term for a collection of characters . When you are giving a variable a string value, it must be written in speech marks . Remember when you print the variable however, it is never printed in speech marks . Task 2 - Create a variable called name and give it the value of your name. Then print the name variable. 3. Using Variables in a Sentence When we have printed the variables so far, they have not been very informative! You can print variables together with sentences so that they mean more. Use a comma ( , ) between variables and sentences . Task 3 - Use the pictures to help you add commas and sentences to your program to be more informative. 4. Using Variables Together You can print more than one variable together in the same sentence by separating them with sentences and commas . If this doesn't work, double-check your program has a comma between each variable and sentence . Task 4 - Type a new print line that uses both your name and your sweets variables together. Use the image to help you. Challenge Programs Use everything that you have learned on this page to help you create these programs... Challenge Task 1 - Funny Animals Create a new Python program. Save it as ' 2-FunnyAnimals.py ' Add a comment at the top with your name and the date. Create a variable for a colour and give it a value (e.g. "blue") Create a variable for an animal and give it a value (e.g. "horse") Print a funny sentence that uses both variables. BONUS : Try to use only one print line. BONUS : Try to use only three lines in total . Remember: Break up variables in a print line by using commas. When you run it, it could look something like this: Challenge Task 2 - Funny Sentence Create a new Python program. Save is as ' 2-FunnySentence.py ' Add a comment at the top with your name and the date. Write a program that uses three variables, an adjective (descriptive word), a number and an animal. Print a funny response using all variables. BONUS : Try to use only one print line. BONUS : Try to use only four lines in total . Remember: Break up variables in a print line by using commas. When you run it, it could look something like this: <<< #1 The Basics #3 Inputs >>>

Learn about the purpose and characteristics of the eight application types, including examples. Application types include communication, educational, entertainment, games, lifestyle, productivity, protection & utility and web browsers. Resources based on Unit F160 (Fundamentals of Application Development) for the OCR Cambridge Advanced National in Computing (H029 / H129) AAQ (Alternative Academic Qualification). Qualification: Cambridge Advanced National in Computing (AAQ) Unit: F160: Fundamentals of Application Development Certificate: Computing: Application Development (H029 / H129) 1.3.1 - Application Types Watch on YouTube : Application Types There are several types of applications that can be developed , each with a different purpose and common characteristics . There are eight application types you need to know for this 'Fundamentals of Application Development ' unit, including their purpose and common characteristics . Communication Purpose: Communication applications allow users to exchange information with others , most often in real-time . Data can be transferred in a range of formats including text , images and video . Education Purpose: To teach users about specific topics and help people learn new skills . This may be aimed at certain ages or user groups such as those learning a new language . Characteristics of Communication Applications: Has a simple user interface designed for quick and reliable data exchange . Supports multiple formats (text , images , audio , video and files ). Requires a network connection to send and receive data . Often has built-in security and privacy , such as end-to-end encryption . May use presence awareness such as showing ‘typing… ’ or ‘online now ’. Characteristics of Education Applications: It may be structured around learning milestones or long-term goals . Often interactive , such as quick quizzes or regular recaps of topics. Could include different formats of learning (such as text , visuals or audio ). Usually tracks skills or scores over time to show progress in a user-friendly way . Age-appropriate in content and design , possibly with difficulty levels . Examples: WhatsApp, Messenger, Zoom, Slack, Gmail Examples: Duolingo, Kahoot!, Quizlet, Memrise, Anki Entertainment Purpose: To provide enjoyment through formats such as video or audio , often with automatic suggestions based on previous interactions including watched videos , likes or comments . Characteristics of Entertainment Applications: Simple design to focus on keeping users engaged . May include streamed media content or the option to download . Designed for passive or relaxed use , e.g. watching or listening without interacting . Uses algorithms for recommendations based on user preferences . May include social features such as comments or sharing with friends . Examples: Netflix, Disney+, Spotify, YouTube, Twitch Games Purpose: To offer interactive challenges in a fun and possibly competitive way. Games may be played together online or offline for a single-player experience . Characteristics of Game Applications: Based on clear rules and objectives with reward systems , e.g. achievements . High interactivity and quick responsiveness to keep players engaged . Requires graphical rendering , user inputs and sound design . May support local multiplayer or online play with competition , like leaderboards . Often has a range of difficulty levels to keep players challenged . Examples: Minecraft, Fortnite, Among Us, EA Sports FC, Candy Crush Lifestyle Purpose: Supports a healthy and organised way of living . They often help people to manage their daily tasks and form positive personal routines . Productivity Purpose: To support users to complete tasks , manage their time or organise information in a helpful way , all to to maximise productivity . Characteristics of Lifestyle Applications: Often personalised to user preferences or personal data . May use real-time inputs such as location or health data , like steps taken . It may be integrated with smart wearable devices such as a smartwatch . Designed to be used briefly but daily (e.g. checking steps or logging meals ). Encourages improved habits or healthier improvements . Characteristics of Productivity Applications: Has a focus on efficiency , reliability and easy usability . Often allows collaboration and file sharing (e.g. working with colleagues ). Prioritises data organisation and quick access to relevant information . Usually integrated with cloud services or other apps like calendars . It may be designed for professional , personal or educational use . Examples: MyFitness Pal, Noom, Headspace, FitBit, Couch to 5k Examples: Microsoft Word, Calendar, Google Drive, Notion, Trello Protection & Utility Purpose: To secure the computer system against malicious threats and perform housekeeping tasks that maintain stability and a smooth performance . Characteristics of Protection & Utility Applications: Works in the background without frequent user interaction . Often requires permissions to access sensitive data . Needs to be updated frequently , e.g. adding new virus signatures to the database of an antivirus . May be event-driven (e.g. alerts or automatic scans at regular intervals ). Should use low system resources if it needs to be running constantly . Web Browsers Purpose: Accesses , retrieves and displays web pages from web servers . It provides tools like bookmarks , tabs and history to help users easily navigate the interne t. Characteristics of Web Browser Applications: Displays webpages that are built using HTML , CSS and JavaScript . Supports security protocols such as HTTPS , which uses encryption . Enables customisation and user control , e.g. bookmarks , extensions and themes . Contains an address bar to directly type in URLs or search terms . Allows for multiple tabs to run concurrently . Types of Application Examples: Avast Antivirus, CCleaner, 1Password, Battery Saver, Microsoft Defender Examples: Google Chrome, Safari, Mozilla Firefox, Microsoft Edge, Opera Q uesto's Q uestions 1.3.1 - Application Types: 1. Choose four application types and explain how each can be used in a school . [8 ] 2a. For two application types you did not mention in Q1 , explain their characteristics . [6 ] 2a. For the remaining two application types you have not mentioned , explain their purpose . [ 4 ] Minecraft is the best-selling video game of all time , with over 350 million copies sold since its official release in 2011 . D id Y ou K now? 1.2 - Operating Systems Topic List 1.3.2 - Application Software Categories

Learn about networking standards and the seven layers of the Open Systems Interconnected (OSI) model - Application, Presentation, Session, Transport, Network, Data Link and Physical. Based on the 2020 Eduqas (WJEC) GCSE specification. 3.6: 7-Layer OSI Model Exam Board: Eduqas / WJEC Specification: 2020 + What are networking standards? Networking standards are rules that allow computer systems to communicate across networks . Standards have been created to ensure devices can exchange data and work together . What is the 7-layer OSI Model? The OSI ( Open Systems Interconnection ) model is split into 7 layers . The model is used to visualise the different parts of a network as each of the seven layers has a specific role . Splitting a network design into layers is beneficial to programmers as it simplifies design , making it easier to modify and use . Each layer has a certain purpose and is associated with different protocols . The seven layers are explained below: 7 Allows humans and software applications to use the network e.g. browsers (HTTP /HTTPS ) and email (SMTP ) and file transfer (FTP ). 6 The purpose of the presentation layer is to display data in a standard format that other devices can accept and understand . 5 The session layer establishes a connection between computers allowing data to be sent between them. Data can be synchronised in each session to allow for efficient data transfer . 4 TCP breaks the data down into data packets . This layer makes sure the data is sent and received in the correct order and reassembled at the destination without errors. 3 IP is responsible for addressing and routing data packets . The optimal route for the data to take is calculated in this layer. Also known as the 'Internet Layer '. 2 Ethernet sets out the format of data packets . This layer handles transmission errors and passes data to the physical layer . 1 This layer converts the data packets into bits so they can be transferred across a physical connection using routers and switches . Q uesto's Q uestions 3.6 - 7-Layer OSI Model: 1a. What are networking standards ? [ 2 ] 1b. Describe why network designs are split into layers . [ 2 ] 2. Create a diagram similar to the one above and describe each layer of the OSI Model. [ 14 ] 3. Look at the statements below and name the layer that is being described: a. This layer ensures data packets are sent and received correctly. b. This layer checks for errors in transmission and sets out the data packet format. c. This layer displays data in a format that can be understood. d. This layer allows software like web browsers to interact with the network. e. This layer transfers bits across a connection using routers. f. This layer establishes a connection between computer systems. g. This layer uses addresses to ensure data packets take the correct route. [ 7 ] 3.5 - Protocols Theory Topics 3.7 - The Internet

Learn about how communication skills contribute to software application development, including verbal, written and questioning techniques. Based on Unit F160 (Fundamentals of Application Development) for the OCR Cambridge Advanced National in Computing (H029 / H129) (AAQ - Alternative Academic Qualification). Qualification: Cambridge Advanced National in Computing (AAQ) Unit: F160: Fundamentals of Application Development Certificate: Computing: Application Development (H029 / H129) 6.2 - Communication Skills Watch on YouTube : Communication skills Developers working to create applications must be able to effectively communicate with team members , clients and users in a range of different ways . There are five communication skills you need to know: appropriate language , verbal , non-verbal , questioning techniques and written communication . You need to be aware of how each communication skill contributes to software application development and when they would be used appropriately by various job roles and in different stages of application development . Communication Skills Forms of Communication Appropriate language must be used to meet the needs of the audience by tailoring vocabulary , tone and technical detail to suit the client . Non-verbal communication includes body language , facial expressions , gestures , posture , eye contact and appearance . Question techniques have different goals , such as probing questions being used to explore detail and clarifying questions to check understanding . Verbal communication relates to spoken words and includes articulation , tone and pace , but also listening skills . Written communication is through emails , reports , documentation , messages and comments . It requires clarity , accuracy and professionalism . Q uesto's Q uestions 6.2 - Communication Skills: 1. Give examples of when written communication would be used in application development and by which job roles . [3 ] 2. Describe four different types of questions , with an example of each that relates to application development . [4 ] 3. Explain why effective non-verbal communication is important in application development . [ 3 ] Studies estimate that adults ask about 30 questions a day , whereas 4-year-olds ask on average 300 questions a day . D id Y ou K now? 6.1 - Job Roles Topic List

Learn how to use if statements in Python. Try practice tasks and learn through text and images. Perfect for students learning GCSE Computer Science in UK schools. top Python 4a - If Statements If Statements Selection is one of three constructs of programming , along with Sequence (logical order) and Iteration (loops). An if statement is a conditional statement that performs a specific action based on conditional values. Essentially, if thing A is true , then thing B will happen . If the user answers yes to the window question, then an appropriate statement is printed. Double equals stands for ‘is equal to ‘. The colon stands for THEN and the line after an if statement must be indented (press tab key once). answer = input ( "Is the window open? " ) if answer == "yes" : print ( "It's chilly in here!" ) Is the window open? yes It's chilly in here! But what if the window is not open? At the moment nothing will happen if you type no: Is the window open? no The elif command stands for else if . Essentially: If thing A is true then do thing B, else if thing C is true then do thing D: But what about any other answer than yes or no? The else command will submit a response if the value is anything else. The if and elif commands have a colon at the end, but else has it at the start. Also, else does not need to be on a new line. answer = input ( "Is the window open? " ) if answer == "yes" : print ( "It's chilly in here!" ) elif answer == "no" : print ( "It's quite hot in here!" ) answer = input ( "Is the window open? " ) if answer == "yes" : print ( "It's chilly in here!" ) elif answer == "no" : print ( "It's quite hot in here!" ) else : print ( "I'm not sure what you mean." ) Is the window open? no It's quite hot in here! Is the window open? banana I'm not sure what you mean. If Statements Task 1 ( Left or Right?) Use an input line to ask the user whether they want to turn left or right . Print a sentence of your choice if they chose left and a different sentence if they chose right . Include an else statement in case the user doesn't input left or right. Example solutions: There is a path ahead. Do you turn left or right? left The path turns and twists until it reaches a cliff. Dead end! There is a path ahead. Do you turn left or right? right A snake slithers across the path and bites your leg. Oh no! There is a path ahead. Do you turn left or right? backwards That's not an option! Nested If Statements Complex programs may require you to have if statements within if statements - when programming, one thing inside another is known as nesting . You must make sure that the related if , elif and else statements line up with each other . Use the tab key to indent a line. outer if inner if weather = input ( "What is the weather like today? " ) if weather == "sunny" : sunny = input ( "How hot is it? " ) if sunny == "very hot" : print ( "Take some sunglasses with you!" ) elif sunny == "cool" : print ( "Maybe take a jacket just in case?" ) else : print ( "Enjoy the sunshine!" ) elif weather == "rainy" : print ( "Take an umbrella!" ) else : print ( "Have a good day!" ) = What is the weather like today? rainy Take an umbrella! = What is the weather like today? sunny How hot is it? cool Maybe take a jacket just in case? = What is the weather like today? snowy Have a good day! = What is the weather like today? sunny How hot is it? very hot Take some sunglasses with you! If Statements Task 2 ( Nested Ifs) Use the weather program above as an example to help you write your own program with a nested if for at least one option. Be careful to have your nested if's if, elif and else statements in line with each other. Your program doesn't have to be about juice. Example solutions: Would you like orange, apple or tomato juice? orange Would you like your orange juice smooth or with bits? smooth One smooth orange juice coming up! Would you like orange, apple or tomato juice? orange Would you like your orange juice smooth or with bits? bits A pulpy orange juice is on its way! Would you like orange, apple or tomato juice? tomato Yuck, you can't be serious? Using Selection with Numbers Comparison operators such as > (greater than ) > = (greater than or equal to ) < (less than ) and < = (less than or equal to ) can be used with if statements. Logical operators such as and and or can also be used - more about them in section 4c . When comparing a variable's value to a specific number, such as 50, don't forget to use double equals ( == ) . Python Comparison Operators score = int ( input ( "Enter the maths test score: " )) if score == 50: print ( "You scored top marks!" ) elif score >= 40 and score < 50: print ( "You scored a great grade!" ) elif score >= 20 and score < 40: print ( "You did okay in the test." ) else : print ( "You have to try harder next time!" ) = Enter the maths test score: 50 You scored top marks! = Enter the maths test score: 43 You scored a great grade! = Enter the maths test score: 20 You did okay in the test. = Enter the maths test score: 13 You have to try harder next time! If Statements Task 3 ( Fastest lap) A racing video game has a challenging track that players try to get a quick lap on. The current fastest lap time is 37 seconds . Ask the player to enter their lap time and print a response based on their input . You need individual responses for the following inputs: Faster than 37 seconds. Between 37 seconds and 59 seconds. Between 60 seconds and 90 seconds. Slower than 90 seconds. Example solutions: Enter your lap time: 35 You have set a new record!!! Enter your lap time: 59 You did well this time! Enter your lap time: 83 A little bit slow this time! Enter your lap time: 110 Were you even trying!?! Hurry up! Not Equal To The opposite of equal to ( == ) is not equal to ( != ). != is often used with while loops to repeat code while an input is not what is expected , for example repeatedly asking for a password while the input is not equal to "fluffythecat123". The code below uses != for an incorrect answer (although it could easily be re-written to use == for a correct answer). answer = input ( "What is the capital of Eritrea? " ) if answer != "Asmara" : print ( "That is incorrect! It is Asmara." ) else : print ( "You got it right!" ) = What is the capital of Eritrea? Asmara You got it right! = What is the capital of Eritrea? Windhoek That is incorrect! It is Asmara. If Statements Task 4 ( True or False? ) Come up with your own true or false question that the user has to respond to. Depending on their answer , print whether they got it right or wrong . You may want to use an if statement with == for a correct answer or != for an incorrect answer , there's multiple ways to write this program. Example solutions: There are 140 million miles between Earth and Mars. TRUE or FALSE? TRUE That is correct! It is really that far! There are 140 million miles between Earth and Mars. TRUE or FALSE? FALSE You got it wrong, there really are 140 million miles between us! ⬅ Section 3 Practice Tasks 4b - Mathematical Operators ➡

Learn how pseudocode and flowcharts are written as part of algorithms. This content is based on the 2016 Eduqas / WJEC GCSE Computer Science specification. Algorithms Pseudocode Pseudocode Pseudocode is not a specific programming language but a more general method of describing instructions . It should be unambiguous, and it should not resemble any particular kind of programming language (e.g. Python or Java), so it can theoretically be turned into real code in any language. Generally, pseudocode can be written in any way that is readable and clearly shows its purpose. However, the Eduqas exam board advises that pseudocode for the programming exam should follow the conventions below : Annotation { Write your comment in curly brackets} Define data type price is integer firstname is string Declare a variable's value set price = 100 set firstname = "Marcella" Input / output output "Please enter your first name" input firstname Selection (must have indentation) if firstname = "Steven" then output "Hello" + firstname elif firstname = "Steve" then output "Please use full name" else output "Who are you?" end if Iteration (while loop) while firstname ! = "Steven" output "Guess my name." input firstname repeat Iteration (for loop) for i in range 10 input item next i Define a subroutine Declare Sub1 [Subroutine content indented] End Sub1 Call a subroutine call Sub1 Flowcharts flowchart A flowchart can be used to visually represent an algorithm. The flowchart symbols are: Algorithm Example example Pseudocode {This is a program to see how many items you can buy in a supermarket before you spend over £100} total is integer, itemsentered is integer, itemprice is integer set total = 0 set itemsentered = 0 while total < 100 output "enter the price of the next item" input itemprice total = total + itemprice itemsentered = itemsentered + 1 repeat if itemsentered >= 20 then output "You are on your way to saving money." elif itemsentered => 30 then output "You're a real money saver." else output "Look for better deals next time." end if Stop Flowchart

Learn about troubleshooting tests and information to record when a hardware error occurs. Based on the 2016 OCR Cambridge Technicals Level 3 IT specification. 1.6 - Hardware Troubleshooting Exam Board: OCR Specification: 2016 - Unit 1 What is troubleshooting? Troubleshooting means to analyse and solve a problem with a computer system. Hardware troubleshooting refers to fixing an issue with the physical parts of the computer or any connected devices. Hardware issues might occur as a result of damage (intentional or accidental), power surges or malware . Steps to Take When an Error Occurs Try to identify the problem by looking for the simplest explanation first (e.g. checking the power supply) and ask the user questions about the issue. Create a theory about what the cause of the problem could be and prepare to test the theory using a series of troubleshooting tests . Create a troubleshooting plan and record the steps that are taken before moving on to the next test. Check the system works after each stage of the plan. Create a findings document that explains if and how the problem was fixed, for future reference if the problem occurs again. Documentation Technicians and help desk (see 3.5 ) staff should document , on a fault sheet , the following information regarding the issue: The fault itself (such as 'system not turning on'). The system in question. The user logged in at the time. Exact date & time the problem occurred. Symptoms of the issue (such as 'slow load times' or 'beeping'). Problem history - checking if it has happened to this system before. Back up documentation - Whether the data been backed up recently. Troubleshooting Tools The following tools can be used to identify an error so a technician has a greater understanding of the problem. Event Viewer Event Viewer is a type of utility software that lists detailed information about an error when one occurs. It can be used to work out how to fix the issue and will display both minor and major faults. Power On Self Test (POST) On start-up, a power on self test (POST) checks memory, power, hardware and cooling systems are all working properly. Beep codes signal if an error has been detected; 1 beep will sound for no error but if multiple beeps are heard then an error has been discovered. Ping Test This is a connectivity test between two computers. A message is sent to the destination computer and waits for a return message named the echo reply . This procedure can be repeated with other systems until the source of the problem is identified from a computer that does not reply . Q uesto's Q uestions 1.6 - Hardware Troubleshooting: 1. Summarise the 'Steps to Take when an Error Occurs ' section into your own top three tips for what to do when a hardware error happens . [3 ] 2. List 6 pieces of information that an IT technician should record when a hardware error has occurred . [6 ] 3. Briefly explain the purpose of three troubleshooting tools . [6 ] 1.5 - Communication Hardware 1.7 - Units of Measurement Topic List

Learn about the different protocols used on networks - HTTP, HTTPS, TCP, IP, Ethernet, WiFi, FTP and SMTP. Based on the 2020 Eduqas (WJEC) GCSE specification. 3.5: Protocols Exam Board: Eduqas / WJEC Specification: 2020 + What is a protocol? A protocol is a set of rules that allow devices on a network to communicate with each other . TCP / IP is actually two separate protocols that combine together. TCP / IP (Transmission Control Protocol / Internet Protocol) TCP is a protocol that allows packets to be sent and received between computer systems. It breaks the data into packets and reassembles them back into the original data at the destination. IP is a protocol in charge of routing and addressing data packets . This ensures data packets are sent across networks to the correct destination . It is also an addressing system - every device on a network is given a unique IP address so data packets can be sent to the correct computer system. HTTP is used to transfer web pages over the Internet so that users can view them in a web browser . All URLs start with either HTTP or HTTPS (e.g. https://www.csnewbs.com). HTTPS is a more secure version of HTTP that works with another protocol called SSL ( Secure Sockets Layer ) to transfer encrypted data . You should see a padlock symbol in the URL bar if your connection to that website is secure. HTTP/HTTPS (Hypertext Transfer Protocol) Ethernet is a protocol for wired connections . Ethernet is used at both the data link and physical layers to describe how network devices can format data packets for transmission. WiFi is the main standard for wireless connections . WiFi is actually a brand name that uses a protocol called IEEE 802.11 . Another wireless standard is Bluetooth , for short-range data transfer. Connection Protocols Transfer Protocols FTP ( File Transfer Protocol ) is used to transfer files across a network. It is commonly used to upload or download files to/from a web server . SMTP ( Simple Mail Transfer Protocol ) is a protocol used to send emails to a mail server and between mail servers . Q uesto's Q uestions 3.5 - Protocols: 1. Describe each of the following protocols . It might be helpful to also draw an icon or small diagram for each one: a. TCP [ 2 ] b. IP [ 2 ] c. HTTP & HTTPS [ 3 ] d. WiFi (802.11) [ 1 ] e. Ethernet [ 2 ] f. FTP [ 2 ] g. SMTP [ 2 ] 2. State which protocol would be used in the following scenarios : a. Transferring a music file to a friend over the internet. [ 1 ] b. Sending an email to a family member in America. [ 1 ] c. Using a wireless connection to play a mobile game. [ 1 ] d. Using a webpage to enter a password securely. [ 1 ] e. Watching a video on YouTube. [1 ] 3.4 Network Hardware & Routing Theory Topics 3.6 - 7 Layer OSI Model

Learn about the main character sets - ASCII (American Standard Code for Information Interchange) and Unicode. Also, discover the five data types - character, string, integer, real and Boolean. Based on the 2020 Eduqas (WJEC) GCSE specification. 4.5: Character Sets & Data Types Exam Board: Eduqas / WJEC Specification: 2020 + What is a Character Set? A character set is a table that matches together a character and a binary value . Character sets are necessary as they allow computers to exchange data . Two common character sets are ASCII and Unicode . ASCII Unicode ( American Standard Code for Information Interchange ) 0100 0001 0100 0010 0100 0011 Uses Binary 128 Tiny Set of Characters Less Memory Required Per Character U+0042 U+0055 U+004E Uses Hexadecimal 137,000+ Large Set of Characters More Memory Required per Character What are the different data types? When programming, variables should be given appropriate data types . Character String Integer A single character , such as a letter, number or punctuation symbol. Examples: A sequence of characters , including letters, numbers and punctuation. Examples: A whole number . Examples: T 8 ? Harry Waters 14:50pm Ice Age 4 475 -8432 56732 Real Boolean Telephone numbers are always stored as a string , not an integer. True / False Yes / No 0 / 1 An answer that only has two possible values . Examples: A decimal number . Examples: 65.3 -321.1234 909.135 Be careful with punctuation. 32.10 is a real but £32.10 is a string. Q uesto's Q uestions 4.5 - Character Sets & Data Types: 1. What is a character set and why are they needed ? [ 2 ] 2. Describe 3 differences between ASCII and Unicode . [6 ] 3. State the 5 different data types . [ 5 ] 4. State which data type is most suitable for the following variables: a. Age [ 1 ] b. Surname [ 1 ] c. Height (in metres) [ 1 ] d. First Initial [ 1 ] e. Phone number [ 1 ] f. Right-Handed? [ 1 ] 4.4 Arithmetic Shift Theory Topics 4.6 - Graphical Representation