Qualification:
Cambridge Advanced National in Computing (AAQ)
Unit:
F160: Fundamentals of Application Development
Certificate:
Computing: Application Development (H029 / H129)
4.1 - Methods of Gathering Client Requirements
Watch on YouTube:
Gathering Client Requirements
For each of the nine methods of gathering client requirements, you need to know:
​​​
-
Its purpose and when it would be used.
-
The type of information and data that can be collected using it.
-
The advantages and disadvantages of using it.
-
How client requirements determine if it would be used.
Gathering Client Requirements

Methods of Gathering Client Requirements
There are nine methods of gathering client requirements you need to know:​

Reviewing existing documents (e.g. manuals and reports) to understand the current system and requirements.

Gathering a small group of users or stakeholders to discuss needs, expectations and ideas.

Asking stakeholders structured or open-ended questions to collect detailed requirements.​

Bringing together clients and developers to share information, clarify requirements, and make decisions.

Watching users perform tasks to see how they interact with the current system.

Using logged issues or complaints from an existing system to identify new requirements.​

Distributing structured forms with questions to gather requirements from a wide group quickly.

Following a user during their normal tasks to gain deeper insights into workflows and needs.​

Reviewing client or user-submitted ideas and feedback to shape requirements.
Questo's Questions
4.1 - Methods of Gathering Client Requirements:
​​​
1. Explain what document analysis, problem reports, shadowing and suggestion analysis are. [8]
​​​
2. Give two advantages and two disadvantages of two other methods not mentioned in Q1. ​[8]
​​​​
3. The video game company that makes the 'Age of the Dragon' series faced a letdown in their previous release, 'The Guard of the Veil'. They need to ensure that their next game sells a lot of copies and meets user requirements. Justify which methods they should use to gather client requirements and why. ​[5]​
The original 2010 movie version of 'Scott Pilgrim vs. the World' had Scott end up with Knives Chau instead of Ramona Flowers, but focus groups disliked that he spent the whole movie fighting for her for nothing, so it was changed.
Did You Know?
